6. . . :
6. .
6b. .
7. . . :
7. .
7b. .
8. . , . :
8. .
8b. .
9. . . :
9. ( , ).
9b. ( , ).
. 2001 . EFQM , .
().
: (Award Winners), (Prize Winners) (EEA Finalists) .
(Recognised for Excellence)
- (Committed to Excellence).
. , , , , ().
32 , , , . , .
, , , , .
2006 EFQM , .
|
|
, 300 . , 300 400 3*, 400 500 - 4* 500 - 5*. ( ).
EFQM () EFQM ( ) , 32 .
, (), (51 .). 2-5 - ( ) . , , , , . , , - . , - , .
- 5-6 . , .
, , , , : 300-400, 400-500 500 . EFQM EFQM-, . 2 .
. , EFQM, - .
( ), .
- , .
|
|
200 ., EFQM, RADAR.
, , , , , , , ( 12 .), EFQM ( ).
, . , , , .
, ( ), , , EFQM. , EFQM-, . 2 .
, EFQM, , . . .
RADAR. EFQM RADAR, EFQM. RADAR :
Results () Approach () Deployment (, ) Assessment and Review ( ( ) ( ).
, :
, . , .
.
, .
.
() . 3.1.
3.1
Results - | , : , , , | / , . |
Approach - | , | , , , . |
Deployment - | , ; | |
Assessment and Review - () | , , | , , , PDCA . |
|
|
, EFQM R esults, A pproach, D eployment, A ssessment and R eview.
, . EFQM : TQM, , , : , ( , ). , , . , , , . , . (. . ) . , , , .