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1.to have the right a.

2.management skills b.

3.key to success c.

4.favourable solution d.

5.to make decisions e.

6.top management f.

7.supervisorg.

8.company's affairsh.

9.middle management i. ()

10.to implement the approach j.

11.innovation .

12.operating management 1.

2. :

 

personnel, company, president, vice president, alternative, analyze, problem, function, plan, organize, control, element, business, effective, motivation, staff, leader, communication.

3. :

 

MANAGEMENT

1. Management is the art of getting things done through other people. It includes the personnel who have the right to make decisions that influence company's affairs.

2. There are three management levels: top management, middle management and operating management. Top management includes the president, vice presidents, and the general manager. Middle management includes department managers and plant managers. Operating management includes supervisors, foremen, etc.

3. The most important responsibility of any manager is decision making. Successful management is a skill of choosing from alternatives.

4. Decision makings are divided into: recognizing the problem, defining and analyzing the problem, evaluating alternative solutions, choosing the most favourable solution and implementing the approach chosen.

5. Management functions are planning, organizing, directing, controlling, staffing and innovating. It should be noted that successful* management is based on three basic elements: leadership, motivation and communication.

6. To operate a successful business one should have management skills because effective management is the key to business success.

2,4 5.

5. , :

1. Whom does top management include?

2. What managers does middle management include?

3. What specialists does operating management include?

4. What steps is decision making divided into?

5. What are the management functions?

 

a. Planning, organizing, directing, controlling, staffing and innovating.

b. Department managers and plant managers.

c. Supervisors, foremen, etc.

d. Recognizing the problem, defining the problem and choosing the most favourable solution.

e. The president, vice presidents and the general manager.

6. , :

1. Top management includes a) department managers;

2. Middle management includes.... b) general manager;

c) supervisors.

 

3. Decision making is divided into.... a) planning and controlling;

 

4. Management functions are.... b) recognizing the problem and choosing the right solution.

 

15

:

1. business activities a.

2. the flow of goods b.

3. consumer c.

4. advertising d.

5. mutual benefit e.

6. pricing f.

7. to define the problem g.

8. storing h.

9. to compile data i.

10. value j.

11. marketing research k.

12. vendor l.

2. :

 

marketing, business, transporting, process, information, potential, problem, analyze, results, operation, activity.

3. :

 

MARKETING

 

1. Marketing is the performance of business activities connected with the flow of goods and services from producers to consumers. Marketing includes the following operations: transporting, storing, pricing and selling goods. The most important thing in marketing is finding out who the customers are and what they want. Marketing is the process of having the right product at the right time in the right place, the process that brings mutual benefit to customers and vendors.

2. Transporting means carrying goods from the place of their production to the place of their selling.

3. Storing is necessary because the consumer desires to buy goods without waiting.

4. Pricing involves the art of determining what price is the best.

5. Selling involves helping consumers to discover their needs. Marketers should inform potential buyers of where goods can be bought and how much they cost.

6. Marketing research is also very important. The following are steps in marketing research: defining the problem, collecting data*, compiling data and analyzing the results, advertising.

7. Marketing operations are very expensive and one should consider the value added through marketing. Marketing becomes too costly only when cost exceeds the value it adds.





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