Shop-assistant: - What can I do for you?
Customer: - I’m looking for skirt. I’d like something in green.
Sh.-as.: - What size are you?
C.: - I’m not sure but I think … 14.
Sh.-as.: - Here is an excellent skirt in green silk. Will you try it on?
C.: - Yes. Where is the fitting-room?
Sh.-as.: - Come this way.
(Some minutes later)
C.: - How does it look?
Sh.-as.: - It looks great. It’s exactly your size.
C.: - How much is it?
Sh.-as.: - It’s only 15 dollars.
C.: - All right. I’ll take it. Thank you.
Sh.-as.: - Thank you. Come again.
In a shop
Customer: - Good morning.
Assistant: - Yes, madam.
C.: - Show me the brown suitcase.
A.: - This one?
C.: - Yes, that one. Tell me how much does it cost?
A.: - $50.
C.: - It is very expensive. I would like one for about $35.
A.: - Look at this one. It costs $40. A very good suitcase.
C.: - I’ll take it. Pay at the cashier, please.
A.: - Thank you.
C.: - Come again.
At the supermarket
A.: - Let’s go to the meat counter.
B.: - O.k. I think we need some veal, ham and a chicken.
A.: - … and a turkey. Don’t forget about the Christmas holiday.
B.: - We also need half a pound of butter, a packet of sour cream and a dozen of eggs. Dairy products are in aisle 3.
A.: - How about fruit and vegetables? There are no apples in our fridge and not many vegetables. Let’s find this counter.
B.: - Oh, fruit is in aisle 8, and vegetables are next.
A.: - I wonder what apples and tangerines cost now.
B.: - They are cheap because it’s the height of the season.
A.: - We’ll take three pounds of apples and two pounds of tangerines. And I want to buy half a pound of berries. I’m going to make a pie. O.k. Our cart is full. Let’s go to the cash register.
Задание 3. Составьте мини диалоги, используя образец:
a) - What is the price of the pair?
- They are 3.50. They wear very well.
(trousers – 20; frock – 25; jacket – 30; shirt – 10; shoes – 25)
b) - Can you show me a brown purse to match the gloves?
- Here is a nice one.
(a silk tie – the skirt; a blouse – the skirt; a scarf – the coat; a shirt – the suit)
c) - I like that purse. Why don’t you buy it?
- All right.
(bag, shirt, skirt, shoes, dress, jacket)
d) - May I help you?
- I’m looking for a grey suit.
(a brown bag, a leather jacket, a winter coat, a suit for everyday wear, jeans)
Задание 4. Составьте диалог по ситуации.
Situation I
You are at a men’s ready-made clothes department. You want a suit for everyday wear, some shirts and a tie to match the suit. The shop assistant is ready to help you.
Situation II
You are at a shoe department. You want a pair of good summer walking shoes. The shop assistant is very helpful.
Situation III
Tomorrow is your mother’s birthday. You’ve come to the grocer’s. You want to buy a lot of food. The grocer is eager to help you.
ЗАДАНИЯ ДЛЯ САМОСТОЯТЕЛЬНОЙ РАБОТЫ
1. Выполните лабораторную работу по теме в лингафонном кабинете.
2. Выучите новые слова и выражения по теме.
3. Переведите тексты темы на русский язык.
4. Составьте план пересказа темы на русском языке (используйте графологическую структуру к теме).
5. Подготовьте пересказ и диалог по теме на английском языке.
6. Подготовьтесь к участию в беседе по ситуационным задачам к теме.
Тема 8. Гостиница
AT THE HOTEL
Задание 1. Выучите следующие слова и словосочетания. Повторяйте их за диктором.
1. to stay in a hotel останавливаться в гостинице
2. in advance предварительно
3. to reserve (book) a room заказывать (резервировать)
номер
4. to experience certain difficulties испытывать определенные
трудности
5. at the height of the season в разгар сезона
6. no vacancies свободных мест нет
7. receptionist дежурный администратор
8. to hand вручать, давать
9. arrival card листок прибытия
10. guest человек, останавливающийся
в гостинице, гость
11. permanent постоянный
12. accommodation помещение с удобствами
13. key ключ
14. single room номер на одного
15. double room номер на двоих
16. complete suite or de luxe апартаменты «люкс»
17. to remind напоминать
18. to leave at the desk оставлять у портье
19. key rack стенд для ключей
20. lobby фойе, вестибюль
21. newspaper stall газетный киоск
22. souvenir сувенир
23. porter носильщик
24. to run a laundry service осуществлять услуги по стирке
белья
25. maid горничная
26. to notify предупреждать, уведомлять
27. bill счет
Задание 2. Прослушайте текст и постарайтесь понять его содержание:
AT THE HOTEL
Nowаdays people have an excellent chance to travel all over the world. It is not surprising, because we are living in a world of growing international trade and technical cooperation.
When traveling, it is convenient to stay in a hotel. The best way is to reserve a room in advance by phone or by Internet. Those who travel much know that sometimes tourists experience certain difficulties with booking a room at a suitable hotel. At the height of the season a sign «No vacancies» can be often seen at the desk-clerk.
But if you are lucky with booking a room you will enjoy your rest. In this case you must first go through some formalities. The receptionist will hand you an arrival card which all guests are required to fill in.
After having filled in the arrival card you must pay for accommodation. The receptionist will answer all your questions and give you any information you need. The price depends on the duration of your staying at the hotel and the number of hotel “stars”. The hotel may have from two to five «stars». When all the formalities are over the receptionist hands you the key and you may go upstairs to occupy the room. At the hotel you will find rooms with or without bath, air conditioner, single rooms, double rooms, complete suites consisting of two or more rooms, de luxe or top class rooms. In the rooms you can find some modern conveniences such as TV, DVD, telephone, and a safe.
Once you decide to stay in the hotel you are referred to as a «guest». You will find notices everywhere reminding guests to leave their keys at the desk when going out. All the keys are hung on a special key rack.
In the lobby you will usually find a newspaper stall and stalls where cigarettes and souvenirs are sold. Guests are given Internet, telephone services as well: you may book or reserve railway and airline tickets from your room telephone.
Most of hotels have bars and restaurants. If you want to have a bite or a dinner you can go there or order it in your room.
All hotels run a special laundry service for their guests. The maid does your room every morning so you needn't even make your bed.
Guests are required to notify the clerk in advance about leaving so that he could have the bill ready for them in time.
Exercises
Задание 1. Ответьте на вопросы по содержанию текста:
1. Why do people travel so much nowadays?
2. Do tourists experience difficulties with booking a room?
3. Is it easy to reserve a room at the hotels in your city?
4. What are the duties of a receptionist?
5. What kinds of rooms are available at the hotels?
6. What is usually located downstairs at the hotels?
7. What services do hotels usually run?
8. What are guests required to?
Задание 2. Замените выделенные обороты синонимичными из текста:
1. If you have a chance to put up at a hotel you are lucky.
2. We'd like a room for two with bath for the night.
3. When travelling it is better to reserve a room in advance.
4. At the newsstand one can buy newspapers, cigarettes and souvenirs.
5. When staying at the hotel we had our breakfast in the refreshment room downstairs.
6. Guests must tell the clerk in advance about leaving.
7. Very often at our hotels tourists can see a notice «All reserved».
Задание 3. Дополните предложения фразами, данными в скобках, переведите их на английский язык.
1. The best way is to reserve rooms (по телефону или интернету заблаговременно).
2. When you stay in the hotel you (должны заполнить листок прибытия).
3. At the hotel guests will find (номера на одного, на двоих, а также «люкс» с двумя или более комнатами).
4. When going out guests (должны оставлять ключи у портье).
5. (В фойе у газетного киоска) you can find a lot of guests buying newspapers, cigarettes and souvenirs.
6. At the hotel the following services are available: (стирка белья, уборка номеров, заказ железнодорожных билетов, телефонные переговоры).
7. The duties of the receptionist are (регистрировать посетителей, предоставлять им номера, вручать ключи от номера).
Задание 4. Расскажите о:
1) the formalities when reserving a room at a hotel;
2) the duties of a receptionist;
3) special services which all hotels run.
Следующие фразы помогут вам:
1) to go through some formalities;
to take an arrival card from the receptionist;
to fill in the arrival card;
to pay for all accommodation;
2) to hand an arrival card to the guest;
to give the key to the room;
to answer the questions and to give all the information one needs;
to book tickets for the theatre;
to order railway and airline tickets;
4) to run a laundry service;
to iron clothes;
to call a porter;
the maid... to do the room;
the doorman... to help with a taxi;
Задание 5. Представьте, что Вы в отеле. Используя образец, попросите …
1. Дежурного по этажу (the floor manager):
to call a taxi for you;
to wake you up at 7 o'clock;
to give you your room key;
to book a ticket for a concert
Model: Please, do this, madam.
2. Горничную (the maid):
to wash and iron your shirt;
to bring you another blanket (одеяло);
to change the sheets (простыни);
to make the bed;
to clean the room;
to bring you a cup of coffee in the room;
Model: Could you do this, madam?
3. Портье (the porter):
to take your luggage upstairs;
to see to (присмотреть) your suitcase;
to take your trunk (чемодан) downstairs;
to take your suitcases to the taxi;
Model: Porter, will you do this?
Задание 6. Переведите на английский язык:
1. Я заказал в вашей гостинице номер на одного с ванной. Могу я его занять?
2. Сколько дней вы предполагаете пробыть в нашей гостинице?
3. Заполните листок прибытия, предъявите паспорт и уплатите за пять дней.
4. Все номера на двоих находятся на пятом этаже. Вот ваш ключ.
5. Мне нужен номер на двоих с ванной. Мы собираемся пробыть здесь неделю.
6. Могу я заказать междугородный разговор из своего номера?
7. Вы можете получить любую информацию у администратора гостиницы.
Задание 7. Составьте мини монолог по следующим темам:
1. How you once stayed in a hotel.
2. One of the hotels of your city.
Dialogues
Задание 1. Прослушайте и запомните следующие слова и словосочетания:
1. How much is it? Сколько стоит?
2. excluding services исключая обслуживания
3. not counting the service не считая услуг
4. Fair enough. Прекрасно.
5. overlooking the sea с видом на море
6. Come this way. Пройдите сюда.
7. a twin-bedded room номер с двуспальной кроватью
8. a private bath отдельная (личная, своя) ванная
9. a little cheaper подешевле
Задание 2. Прослушайте следующие диалоги, воспроизведите их в парах.
AT THE HOTEL
I
A: I wonder whether you have any vacancies for tonight.
B: Yes, I can offer you room 24 on the first floor.
A: How much is it?
B: £ 29 a night excluding service.
A: Can I see it please?
B: Certainly. Would you take a seat for a moment?
II
A: Have you a single room for two nights?
B: Yes, but only on the top floor.
A: What price is it?
B: £ 45 with service and TV.
A: Fair enough. Can you show me the room, please?
B: Of course. Would you like to follow me?
III
A: Can I book a double room from now until Friday?
B: You can have room 33 overlooking the sea.
A: What's the price?
B: £43 not counting the service.
A: Can I look at it, please?
B: Yes, of course. Come this way.
IV
A: Have you got a twin-bedded room for one night?
B: I can let you have a room at the back.
A: What does it cost?
B: With private bath £ 50, service included.
A: Can you show me something a little cheaper?
B: Yes, of course. I won't keep you a moment.
Текст на аудирование
Задание 1. Повторяйте за диктором слова и словосочетания. Запомните их значение:
1. to be in the habit of иметь привычку
2. an entrance hall вестибюль
3. constantly постоянно
4. the boot boy мальчик, обслуживающий
посетителей
5. to state заявлять, указывать
Задание 2. Прослушайте текст и постарайтесь понять его содержание.
AT A HOTEL
When I travel, I always put up at a hotel. I’m in the habit of booking rooms beforehand. Booking rooms beforehand is very convenient as rooms are expensive in England and cheap hotels are usually full up.
You’ll find London hotels just the same as hotels in all large cities. As a rule you go into a large entrance-hall where visitors are constantly coming and going.
On arriving at a hotel you must first ask for the reception clerk and he or she will tell you, which is your room, which floor it is on, and will give you the key. Usually you don’t get your keys without signing in at the hotel.
If stating at a hotel, you have to sign in at the desk, stating your name and address.
You give your luggage to the porter, who takes it up in the lift to your room.
After washing and changing in your room you can walk about the town. On returning before going to bed you can put your shoes outside the bedroom and the boot-boy will clean them.
Задание 3. Вставьте вместо пропусков, слова, данные в скобках.
(boot-boy, as a rule, put up, to sign in, luggage, very convenient, signing in, stating, outside, it, entrance-hall)
1. When I travel I always … at a hotel.
2. Booking rooms beforehand is… ….
3. … … you go into a large… …
4. Usually you don’t get your keys without … … at the hotel.
5. If staying at a hotel you have … … at the desk, your name and address.
6. You give your … to the porter, who takes … up to your room.
7. You can put your shoes … the bedroom and the … … will clean them.
Задание 4. Изложите содержание прослушанного текста кратко на английском языке.
СИТУАЦИОННЫЕ ЗАДАЧИ
Задание 1. Вы собираетесь остановиться в гостинице.
а). Спросите о том, какая комната вам нужна и на какой срок.
Model: Can Ibook a room for a week?
a single room - three nights
a double room - from now until Monday
a twin-bedded room - the weekend
two double rooms - a week
a single room - tonight
б). Спросите о стоимости номера.
Model: - How much is the room?
or
- What does the room cost?
- Forty pounds a night excluding service.
The price for the room is:
44 pounds a night with service and TV
52 pounds a night without service
25 pounds a night excluding service and TV
50 pounds a night including service
