Tell about services and facilities offered in X-star hotels

. Види житла, що пропонує індустрія гостинності (Інформація)

· accommodations – 1. Loading, food, drink and other services for travelers or transients. 2) a seat or place to sleep. esp. on a board or train;

· Inn – an establishment offering shelter and food for travelers. The term was customary in the days of travel by horse; it has been revived because it conveys an idea of old-fashioned hospitality.

· Tavern – in modern usage, a place that serves alcoholic drinks. Formerly, it was an alternative term for an inn.

· Motel – a shortened form for motor hotel. A motel provides accommodations for the traveller and parking place for his or her automobile.

· Resort – a place or area to which people travel for recreational purposes. Hotels are important features of resort areas.

· Conventions – a meeting of a business or professional group for the purpose of exchanging information, electing officers and discussing.

· Deluxe – of a highest quality. Hotels rated as deluxe offer the services possible convenience, comfort and service to their guests. Such hotels are often called luxury hotels and are generally the most expensive.

· Luxury hotel – provides every facility a wealthy guest might need.

· Resort hotel – is situated in a place where tourists like to stay, often near the sea, lake or in the mountains. Guests usually book it in advance.

· Commercial hotel – is often situated in a town center and provides accommodation for travelling businessmen, staying only one or two nights.

· Congress hotel – provides everything necessary for large meetings and conferences, with a lecture, theatre and exhibition facilities.

· Airport hotel – provides accommodations for people going to or coming from other countries, usually only staying for one night.

· Country house hotel – is situated in pleasant scenery and provides comfortable but informal accommodation for people who want to relax in a quiet place.

· Guest house – provides low-priced accommodation, usually on a small scale for holiday visitors or for long-stay guests.

· Motel – is built especially to provide a service to motorists.

· B&B – is a small hotel, a kind of boarding-house, which provides home-like low-priced accommodation and the morning meal for visitors. The letters B&B stand for “Bed and Breakfast”

 

1) How many hotel classes are there?

2) What way can you describe a five-star hotel?

3) What do four-star hotels offer?

4) What do you know about the work of a three-star hotel?

5) What services and facilities do two-star hotels offer?

6) What do you know about one-star hotel?

7) What services for people who are not staying in the hotel does a hotel offer?

8) What do you know about countryhouse hotels?

9) What do you know about resort hotels?

+ Самост. 9-5cем Вправа 1.1 Read and translate the following hotel facilities:

1. wheelchair access
2. health or fitness facilities
3. credit cards accepted
4. rooms for more than 2 people
5. pets welcome
6. air conditioning
7. swimming pool
8. 24-hour room service
9. business facilities
10. children’s facilities

 

What facilities would you expect a very expensive hotel to provide for its guests? Make a list of your ideas.

Вправа 1.3 Read and translate the following short dialogues:

1.

A:	Hello, reception.
B:	Oh, hello, this is Mrs Wallstein here from room 202. Is it possible to get my hair done tomorrow before, say, eight-thirty?
A:	I’m sorry madam, but the hair salon doesn’t open until 9 a.m.
2.
A:	Reception.
B:	Hello. I’m afraid I’ve missed dinner. Is it possible to have some sandwiches sent up to my room?
A:	Certainly. What kind of sandwich?
B:	What have you got?
3.
A:	Hello. Room 157, please.
B:	Here’s your key.
A:	Thanks. Oh, I’ve left my car just round the corner. It’s a blue BMW with German registration plates.
B:	OK. I’ll get someone to park it for you in your reserved space.
4.
A:	Hello. I’ve got a pair of pants that need dry-cleaning. Is it possible to have them done at the hotel?
B:	Certainly Sir, just give them to the chambermaid tomorrow morning before nine o’clock and we’ll have them ready for you in the evening.
A:	Great.
5.
A:	Good morning.
B:	Morning. I’ve a problem. I have a report that has been written in English and it has to be sent to Buenos Aires by Friday at the latest.
A:	No problem. You can email it from the business centre.
B:	Yeah, OK, but that’s not the problem. I need to get it translated into Spanish. Do you know of an agency where I could have it done?
A:	There’s no need. You can have it translated here.
B:	Oh, really.