A Here are some facts about Pizza Hut (UK). Use the words in the box to complete the sentences.
| turnover employs market share located products subsidiary competitors outlets |
1 Headquarters of Pizza Hut (UK) is . In London.
2 Their range of . includes pizza, pasta, salads and desserts.
3 The company 16,000 people.
4 Pizza Hut (UKs) is over £300 m.
5 Their main are Pizza Express and Ask.
6 They have .in most large towns in Britain.
7 Pizza Hut (UK) is a .. of Tricon Global Restaurants.
8 Their at the moment is 69%.
B Listen to the short presentation on Pizza Hut (UK). Are these statements true (T) or false (F)?
(BB, 945-1200)
1 The talk is in four parts._____
2 Tricon Global Restaurants is a subsidiary* of Pizza Hut. ______
3 Jon Prinsell is the President of Pizza Hut (UK) ______
4 British people do not eat many pizzas. ______
5 Pizza Hut wants to expand. _______
subsidiary* -
C Listen again and read the presentation.
Good morning, ladies and gentlemen, thank you for coming. My name is Sarah James, and Im here to give a brief presentation on the company. My talk is very short, so please, keep your questions for the end.
The first part of my presentation is about the company structure of Pizza Hut (UK). The second part looks at the present activity of the company in the UK, and in the last part I want to talk about our future plans. First, the structure. Lets start with the parent company*. As you know, Pizza hut (UK) is a subsidiary of Tricon Global Restaurants. There are other brands in the group, such as KFC and Taco Bell. The President of Pizza Hut (UK) is Jon Prinsell.
Now, lets look at our present activity. Business is very good. People in Britain like pizza! We have sales of over £300 million from 400 outlets **. We employ about 16,000 people. In Britain our brand is very well-known. 80% of the population eat at Pizza Hut at least once a year. On top of that, we deliver 75,000,000 pizzas to peoples homes. Pizzas are our main product, but we also sell a lot of pasta, salads, desserts, and drinks.
Finally, the future. In the next ten years we plan to open at least another hundred restaurants. At the moment, our market share of all meals in restaurants in Britain is 6%. We would like to increase that number to 10% in the next 10 years. With our customers and our staff, that aim is possible. Thank you for listening. Do you have any questions?
parent company* - , - (syn. holding company)
outlet ** - ,
D Without looking into the text of the presentation fill in the gaps in these extracts from the presentation.
1 My name is Sarah James, and Im to give a .. presentation on the ...
2 The . of my presentation is about the company structure of Pizza Hut (UK). The second part the present activity of the company in the UK, and in the . .. I want to .. .. our future plans.
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3 , the structure. .. . with the parent company.
4 Now, .. our present activity.
5 Do you . any ?
E Listen again and check your answers.
F In the talk what do these numbers refer to? Match the numbers with the correct information on the right, then check your answers.
| 1) 300,000,000 | a) number of pizzas the company delivers | 1____ |
| 2) 400 | b) number of employees | 2____ |
| 3) 16,000 | c) future market share | 3____ |
| 4) 80% | d) present market share | 4____ |
| 5) 75,000,000 | e) total sales | 5____ |
| 6) 6% | f) number of outlets | 6____ |
| 7) 10% | g) percentage of the population who eat at Pizza Hut at least once a year | 7____ |
Giving a talk
i Presenting the structure of a talk
I am here to talk about / give a presentation on
The subject of my talk is .
The talk is in three parts.
| The first second last | 
part looks at / is about ..
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ii Introducing each point
Right / first / now / finally .
Lets start with / lets look at / lets talk about ..
iii Ending
Do you have any questions?
Thank you.
Presenting a company
i Structure and location
The company / group is called ..
It is a (French) company, based in (Paris)
It has factories / production centres / subsidiaries in ..
The Chairman / CEO / founder / owner is .
It employs (200) people / It has (200) employees.
ii Products and customers
Their main activity is..
The main products / customers are and ..
iii Results and future plans
The annual turnover is ($30 million) with profits of ($2 million)
The company is successful because
We plan to
F Look at these notes on Swiss watch manufacturers the Swatch Group
1 Swatch Group group of 16 watch companies
2 Swatch quartz mechanism only 51 parts (most other watches more than 150)
3 The chairman and founder Nicolas G Hayek Senior
4 New collection with more than 150 watches in four ranges twice a year
5 50 production centres in Europe: France, Switzerland, Italy, Germany in Asia:Thailand,
China, Malaysia
6 Most famous product Swatch watch
7 Plans components for telecommunications industry in future
8 The group sell 25% of the worlds watches
9 Swatch cheap, from $25
10 Companies in group include Omega, Tissot, Calvin Klein, Swatch, and Flik Flak watches and
watch components
11 Headquarters Biel, Switzerland
12 Future plans components for entire Swiss watch industry and companies outside Switzerland
13 Annual sales 118 000 000 watches
14 Omega luxury watches, Tissot and Calvin Klein middle of the range, Swatch and Flik Flak
basic watches
G Organize the information under the appropriate headings, as in the examples
| Organization / Structure | Location / Distribution | Products | Sales | Future Plans |
| 1 Swatch Group group of 16 watch companies | 4 New collection with more than 150 watches in four ranges twice a year |
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H Put your notes into complete sentences using the following verbs: be, sell, plan, present, produce, make, manufacture, have
I Make a short presentation on the Swatch Group using this information and the language given above.
MODULE 3
WORKPLACE PROBLEMS
TEXT A
1 Study this vocabulary and definitions and think of Russian equivalents:
overwork excessive work
to work overtime to work after normal working hours
to work for free to work without payment
productive producing or able to produce large amounts or better results
discrimination the practice of treating one person or group of people less fairly or less well than other people or groups
sex discrimination discrimination against a person (typically a woman) on grounds of sex
job insecurity not feeling safe and confident, because the job might to be taken away or lost at any time
waste unwanted or unusable material, substances, or by-products (e.g. a lot of waste)
a waste of money using or spending something carelessly, extravagantly, or to no purpose
environment the surroundings or conditions in which a person, animal, or plant lives or operates
(e.g. t o protect the environment)
to do ones bit make a useful contribution to an effort or cause
stressful making you feel worried and nervous
motivation a reason or reasons for acting or behaving in a particular way (e.g. to lose motivation)
to get promotion to receive a more important job or rank in the organization
opinion a view or judgement about something
to make a decision to choose what should be done or which is the best of various possible actions
2 Complete the sentences with the words and phrases below. Translate the sentences.
| overwork work overtime make a decision stressful jobs job insecurity productive losing their motivation sex discrimination waste of money get promotion |
1 Don't _________________ yourself on that new job.
My mother has to __________________ to get the job finished on time.
3 If a woman is unfairly treated just because she is a woman, she is a victim of __________________.
4 Their working system is based on the belief that employees are more _________________ when they work in a team.
5 _______________________ is a condition when an employee is not sure that his/her jobs will remain stable from day to day, week to week, or year to year.
6 Most employees are quite enthusiastic when they start a new job but after their first six months they start _____________________.
7 If I dont _____________________ within the next two years, I'm going to change jobs.
8 I think I've got one of the most __________________ I really need a vacation.
9 You never switch off the light when you leave the room its such a ____________________.
10 There isnt enough information in this report its difficult to __________________ about the marketing strategy.
3 Four people answered the question What is the biggest problem at your workplace? Listen to their replies and match them with an appropriate heading.
a) Wasting energy 1 _____
b) Overwork 2 _____
c) Sex discrimination 3 _____
d) Job insecurity 4 _____
4 Listen, read and translate the text.
WHAT IS THE BIGGEST PROBLEM AT YOUR WORKPLACE?
In my company, junior employees often work more than 60 hours a week. If the boss is in the office, we feel we have to stay until he leaves. Very often, we are not paid for working overtime, we work for free. And for many of us, the summer holiday is only a one-week vacation. We work a lot of overtime, but we arent more productive. We just have more health problems.
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2 There is so much waste in our company! The air conditioning is on, and people open the windows. The cafeteria is empty, but all the lights are on. People photocopy everything, and the wastepaper baskets are full of copies nobody wants. Its a waste of money for the company, and its bad for the environment. We all need to try and do our bit to protect our environment.
3 Our company changes all the time, and every month some employees lose their jobs. We are very worried about losing our jobs. Its very stressful. We love our company, but sometimes we lose our motivation. We dont come to work on time, or we leave early. We are not very happy at work, and not very happy at home. Its a difficult situation for our families, too.
4 Things are better now than in the past, but many of my female colleagues arent happy. They often get less money than men for the same work, and its more difficult for us women to get promotion. In addition, working in teams is very difficult. We women can express our opinions, of course, but its almost always the manager who has the final word and makes the decision.
5 Put the problems in order, starting with the biggest. Explain your choice.
1 .
2.
3 ..
4 ..
6 Case Study Independent Film Company
1 Read the background:
Business is good at the Independent Film Company (IFC) in Vancouver, Canada, but the employees are unhappy. They dont have flexible hours*, many people dont have breaks** and they often dont enjoy their jobs. The managers are worried that some of the employees will leave. A team from Human Resources*** is interviewing people in different departments: a receptionist, a production assistant****, a camera operator and a producer*****.
flexible hours* -
breaks**-
Human Resources*** - ,
(Human Resources Department )
a production assistant**** -
a producer***** - -
2 Work in pairs:
Student A - Interviewer (Human Resources)
Interview a staff member and ask questions. Note down the answers.
| Student B - Employee The teacher will give you one of the role cards: B.1 Receptionist B.2 Production Assistant B.3 Camera Operator B.4 TV Producer Use the information to answer the interviewer questions. B.2 Production Assistant Daily routine (what you do in your job): You book the studios, assist during filming and help to move equipment. Hours: 9 a.m. 6 p.m. Monday to Friday. You sometimes work later. You sometimes work at weekends. Breaks: no regular breaks Lunch: no definite time. You usually get takeaway fast food. Feelings about job: You enjoy the job. You are very good at your job, and you like your helpful colleagues. The salary is OK, but you do a lot of overtime. Your office is very small. You want a fast promotion to be a producer. |
| B.3 Camera Operator Daily routine (what you do in your job): You film in the studios and outside on location. Hours: 9 a.m. 6 p.m. Monday to Friday. You often work much later. You sometimes work at weekends. Breaks: no regular breaks Lunch: no definite time. You often miss lunch when you are busy. Feelings about job: The work is interesting and always different. You like the travel opportunities, but you are not keen on the weekend work. Your boss is not very friendly. | B.4 TV Producer Daily routine (what you do in your job): You create ideas for television, produce films and promote films. Hours: no definite hours - Monday to Friday and often at weekends. Breaks: no regular breaks Lunch: no definite time. You usually eat in restaurants. Feelings about job: You love the job because it is interesting. You earn a high salary and travel a lot. You want a laptop computer and a new company car. |
3 Meet as two groups, interviewers and employees. Make a list of problems and decide which ones are important.
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4 Meet as one group and choose three working conditions to change at the Independent Film Company.
GRAMMAR FOCUS 1 have / have got
i We often use the construction have got as an alternative to have in the present tense. In this construction, have changes in form. Got stays the same:
| I have a car. | Ive got (have got) a Harley Davidson. |
| He has a new job. | Shes got (has got) a new laptop. |
| You dont have much time. | You havent got (have not got) much time. |
| Do they have any money? | Have they got any information? |
| Does she have a company car? | Has he got a computer? |
ii We use have / have got to talk about possession.
We ve got a new printer but it doesnt work very well.
iii We also use have /have got to talk about plans.
I ve got a meeting this Tuesday, but Im free on Wednesday.
iv We use some with plurals in positive sentences.
Ive got some problems with cash flow*. cash flow* -
v We use any with plurals in questions and negative sentences.
Have you got any meetings today?
ASSIGNMENTS
A Make sentences about what Marco has and hasnt got.
1 Marcos got a company car. He hasnt got a fax machine.
| 1 a company car v 2 a high salary x 3 a personal assistant x 4 two telephones v | a fax machine x a great boss v a lot of free time x free broadband Internet access v |
B You are at an international business conference. On the first night you go to the hotel bar for a drink. You start talking to a colleague. Look at the example:
A: Have you got any customers in England?
B: Yes, we have. Weve got two or three big customers.
A: How many employees does your company have?
B: It has 300.
Now expand the notes below to make questions with have or have got. Then take it in turns to ask and answer the questions with a partner. Talk about yourself and your own imaginary company.
1 any customers in the USA?..............................................................................................................
2 how many employees / your company?
3 any staff in other countries?..........................................................................................................
4 your company/ factories abroad? .
5 how many staff / the head office?
6 many competitors?
7 your company / a big market share? .
8 research department?.....................................................................................................................
C Complete the sentences with a, some, any.
1 Weve got some problems with cash flow this month.
2 Joes office has got air conditioning, but it hasnt got ______ windows.
3 The invoice is incorrect. Please send us _______ new one.
4 My new office hasnt got _______ very nice view.
5 Have you got ________ meetings on Tuesday?
6 We havent got _________ information about the missing documents.
7 Has he got _________ problems with the new boss?
8 Please give us ________ details.
9 They havent got ________ Korean customers.
10 Ms Torres has got ________ meetings on Friday, but shes free on Monday.
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TEXT B
1 Study this vocabulary and definitions and think of Russian equivalents:
to retire to leave one's job, typically upon reaching the normal age for leaving employment
retirement age age at which people retire
part time apart of the usual working day or week (e.g. to work part-time)
full time the whole of each normal working day or week (e.g. to work full-time)
personal assistant a person who does office work and administrative work for one particular person
to sack, fire to tell someone to leave a company
downsizing becoming smaller
to resign to leave the company
2 Listen to the text. Try to understand as much as you can. Then write down the information.
| NAME | JOB | AGE |
| Buster Martin | Cleans vans | 100 |
| Charlie Mullins | ||
| Keith Boardell | ||
| Edwin Boxall |
3 Read and translate the text. Pay especial attention to the words in bold.
