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Business correspondence




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/ MEMORANDUM

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A memorandum or memo is a note or communication that aids the memory by recording events or observations on a topic, such as may be used in a business office. The plural form is either memoranda or memorandums. A memorandum may have any format, or it may have a format specific to an office or institution.

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MEMORANDUM / Mandy Lim, Administrative Assistant From Sally Thomas, PA to Chairman Ref ST/JJ Date 14 August 20 INHOUSE DOCUMENT FORMATS Many congratulations on recently joining the staff in the Chairman's office. I hope you will be very happy here. I am enclosing a booklet explaining the company's general rules regarding document formats. However, I thought it would be helpful if I summarised the rules for ease of reference. 1 DOCUMENT FORMATS All documents should be presented in the fully-blocked format using open punctuation. Specimen letters, fax messages, memoranda and other documents are included in the booklet. These examples should guide you in our requirements. 2 SIGNATURE BLOCK (LETTERS) In outgoing letters it is usual practice to display the sender's name in capitals and the title directly underneath in lower case with initial capitals. 3 NUMBERED ITEMS In reports and other documents it is often necessary to number items. In such cases the numbers should be displayed alone with no full stops or brackets. Subsequent numbering should be decimal, i.e. 3.1, 3.2, etc. I hope these guidelines will be useful and that you will study the layouts shown in your booklet. If you have any questions please do not hesitate to ask me. Enc Copy Personnel Department

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/ FAX MESSAGE

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FAX
: From:  
Company: Date:  
Fax No: No of Pages: (Including this page)

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(): , : 45736437 (): , (Sales Manager) : 15 20 ( ) 2   : ! : (our range of services). : . : (a booklet) , . (237397).   ,

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TURNER COMMUNICATIONS MOBILE PHONE SPECIALISTS 21 Ashton Drive Tel +44 114 2871122 Sheffield Fax +441142871123 S26 2ES Email [email protected]   FAX MESSAGE To Janet Benson, General Manager Company Asia Communication (Singapore) Pte Ltd Fax Number 65 6767677 From Sally Turner, Managing Director Ref ST/DA Date 6 June 2008 Number of Pages (including this page) 1   VISIT TO SINGAPORE Thank you for calling this morning regarding my trip to Singapore next month. I am very grateful to you for offering to meet me at the airport and drive me to my hotel. I will arrive on flight SQ101 on Monday 8 July at 18.30. Accommodation has been arranged for me at the Supreme International Hotel, Scotts Road. I will be traveling up to Kuala Lumpur on Sunday 14 July on MH989 which departs from Singapore Changi Airport Terminal 2 at 15.45.   I look forward to meeting you.

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/ ELECTRONIC MAIL

 

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, , . .   . , , .     . Subject: Model Business Letters Date: Mon, 22 Sept 1997 15:17:59+0000 From: [email protected] To: [email protected]   Hi Pradeep! Thanks for your email today. I'm glad you had a good holiday. I've been able to progress well with revisions to Model Business Letters. Help from my friends Nah Harper and Barrie Mort has been so valuable. You'll be glad to know that I'll be able to meet the deadline and should be able to finalise things within the next week or so. Can we arrange to meet early October so that I can hand over my manuscript and discuss the amendments and new page design etc? Talk to you soon. All the best...  

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