A: Hello Martin!
B: Hello Jack, its so nice to see you again. How are you doing?
A: Not bad, thanks, and you? Do you still work for Forester & Co?
B: Yes, I do. Our General Manager, Mr. Forester appointed me his deputy. He is a good leader and I learn much from him.
A: What do you actually do?
B: Well, I have a very busy schedule, especially now, when Mr. Forester is out of London. So, I come to the office early in the morning and stay there particularly all day long. As soon as I come I start looking through business mail, newspapers and journals.
A: What do you look through the newspapers and journals for?
B: I am interested in the latest political and business events. I think it is very important to know the latest news. Then I receive visitors, most of them are our companys customers.
A: Do you receive visitors only in the morning?
B: No, I dont. I have lunch at 12 oclock and then I have some more meetings in my job schedule during the day.
A: Do you often meet customers at the office?
B: Well, sometimes I meet with them in the restaurant at dinner time. And very often I discuss business matters on the phone with various trade organizations outside the country.
A: What do you discuss?
B: We discuss different matters relating to prices for different goods, terms of payment, shipment and delivery.
A: Does your company organize any trade exhibitions?
B: Yes, we take part in organizing the trade exhibitions in our country and abroad.
A: Well, you are so busy! And when do you come home?
B: Usually, I finish my work at 6 p.m., but sometimes I have to stay later at night. Im sorry, Jack, dinner time is over and I really have to go.
A: Yes, certainly. It was nice seeing you. Good-bye, Martin.
B: Good-bye, Jack.
7. . .
1. Martin works for General Motors company.
2. He is very busy all day long.
3. He does not read business mail.
4. Sometimes he meets with businessmen outside the office.
5. He doesnt discuss business matters on the phone.
6. His company takes part in the organization of the exhibitions.
8. :
What have you learnt about Martins working day?
9. .
10. . . , .
1. Come to the office at 8 oclock in the morning.
2. Be very busy all day long.
3. Look through business mail, read newspapers.
4. Have meeting with your deputy and discuss business plans.
5. Have lunch.
6. Receive clients.
7. Make some arrangements for the next week.
8. Discuss some business matters on the phone.
9. Meet with foreign businessmen at the restaurant.
10. Go home at 6 oclock in the evening.
11. .
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You are an employee of a big company and you meet your old friend, whom you havent seen for a long time. Speak with him about your working day.
12. .
1. 8 .
2. .
3. .
4. .
5. .
6. .
13. , .
14. 1 :
1. When does your working day begin?
2. What do you do when you get up?
3. Do you do your morning exercises every day?
4. Who makes breakfast for you?
5. What time do you leave for study?
6. How much time does it take you to get there?
7. When does you class begin?
8. How long does it last?
9. When do you have dinner?
10. How long does it take you to prepare your homework?
11. What do you usually do in the evenings?
12. What time do you go to bed?
15. ? ?
7.30 ..
8.30 ..
11.45 .
15.30 .
17.00 .
20.00 .
23.00 .
16. 2 :
1. What time do you get up on Sunday?
2. What do you do in the morning?
3. How often do you spend the week-end with your parents?
4. What is your hobby?
5. How do you usually spend the evenings on your days off?
6. Do you sometimes receive guests on Sunday?
7. How do you usually spend your days off?
8. How did you spend your last Sunday?
9. How do you plan to spend your next Sunday?
Test. Working day of a businessman.
1. I think that he ________ a kind man
a) was b) is c) had been
2. My sister asked me where I _____ this dress.
a) will buy b) bought c) had bought
3. I suppose she _____ ready for dinner.
a) is b) was c) has been
4. I hoped that she ____ help.
a) will be able to b) can c) could
5. She said that the Moon ___ around the Earth.
a) goes b) will go c) go
Unit 10. Meeting customers.
Grammar
1. to .
1. I saw him ___ enter the room.
2. She did not let her mother ___ help her.
3. Do you like ___ listen to good music?
4. Would you like ___ listen to good music?
5. My brother can ___ speak German.
6. We had ___ put on our coats because it was cold.
7. Its high time for you ___ go to bed.
8. May I ___ use your telephone?
9. You look tired. You had better ___ go home.
10. I think we will be able ___ solve this problem.
11. What makes you ___ think so?
2. , Active or Passive Infinitive.
1. .
2. - ?
3. , .
4. .
5. , .
3. , .
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1. He seems (to read) a lot. He seems (to read) now. He seems (to read) since morning. He seems (to read) all the books in the library.
2. He expected (to help) by the teacher.
3. I am glad (to do) all the homework yesterday.
4. She hoped (to help) by her friends.
Speech exercises
1. :
1. Have you ever received potential clients?
2. Is it difficult to take part in business meetings?
3. What is the difference between meetings of the friends and business meetings?
4. What do you have to know to hold a business meeting?
5. Are contract forms important?
2. .
3. 2 , (The Noun), (The Verb).
| The Noun | The Verb |
4. , 2.
1. - Your goods are of ________ ________.
- Yes, our goods are _______ _______ and we are _________ with _________.
2. - Your goods meet our ____________ and we are ___________ in buying them.
- Very well, here is our _______ ________, please ________ them _________.
3. - How was your flight?
- Not bad, but the __________ was ______________.
5. . , ?
6. :
1. Who is a new customer of Forester & Co?
2. Is Mr. Forester expecting him?
3. How was the flight?
4. What do they discuss in the conference room?
5. What have they decided?
Meeting a customer
A: Good morning! My name is Mr. Edwards. Im a representative of Stone & Sons. Ive got an appointment with Mr. Forester.
B: Good morning, Mr. Edwards. Mr. Forester is expecting you. Take a seat, please. He will be in a minute.
C: Good morning, Mr. Edwards. Glad to see you! How are you?
A: Good morning, Mr. Forester. Im fine, thank you. And you?
C: Very well, thank you. Would you like tea or coffee?
A: Tea please and no sugar. It is very cold today.
C: Brenda, will you bring us a cup of tea without sugar for Mr. Edwards and a cup of coffee for me, please. We will be in a conference room. This way, please Mr. Edwards.
(a few minutes later in a conference room)
A: Oh, thank you, Brenda.
C: Thank you, Brenda. How was your flight, Mr. Edwards?
A: Not bad. The take off was delayed for half an hour, but the arrival was on time.
C: Now, Mr. Edwards, how about our catalogues? Have you looked them through?
A: Yes, I have studied them closely. Your new model is certainly good.
C: Yes, its of high quality. We have started producing it not long ago but we are heavy with orders.
A: Your goods meet our requirements and my company is interested in buying them.
C: Then Mr. Edwards, please, look through our contract form to study the terms. We can meet on Thursday and discuss the contract.
A: That would be great. Thank you, Mr. Forester.
C: And now, Mr. Edwards, would you like to have dinner together?
A: With pleasure.
C: Lets go then, a table in La Strata is waiting for us.
7. . .
1. Mr. Forester and Mr. Edwards come into the conference room.
2. The weather is warm.
3. Mr. Edwards havent studied the catalogues yet.
4. The new model is of high quality.
5. Forester & Co is not heavy with orders.
6. Mr. Edwardss company is interested in buying goods of Forester & Co.
8. :
What have you learnt from the meeting? Who is holding the meeting? What are they talking about?
9. .
10. ,
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Mr. Edwards, a representative of Stone & Sons. After the business meeting with Mr. Forester you have to make a report for the General Manager of your company.
11. .
You are a General Manager of a big company and youve got an appointment with representative of Thompson & Co. He has studied catalogues of your goods and is interested in buying them. Speak with him about your goods, discuss some business matters and make arrangement for the next week.
12. .
1. .
2. , .
3. , , .
4. .
5. .
6. .
13. .
Test. Meeting customers.
1. We let you ____ to the cinema
a) to b) go c) going
2. Would you like ___ for a walk?
a) to go b) go c) have gone
3. I cant ____ you.
a) to help b) help c) helping
4. May I ___ here?
a) smoke b) to smoke c) smoking
5. She makes me _____ so.
a) do b) to do c) done
Module IV
Unit 11. Speaking with a businessman.
Grammar
1. Participle I Participle II.
1. A fish (taken, taking) out of the water cannot live.
2. A person (taken, taking) a sunbath must be very careful.
3. (Stood, Standing) at the window, she was waving her hand.
4. Who is that boy (done, doing) his homework at the table?
5. While (spoken, speaking) to Nick some days ago, I forgot to ask him about his sister.
6. I receive the letter (sent, sending) from London.
2. .
1. (to phone) the agency, he left (to say) he would be back in two hours.
2. (to walk) along the street I saw several (to destroy) houses.
3. (to understand) that she couldnt do it along, she asked me to help her.
4. (to see) that the taxi arrived, he took his luggage and went downstairs.
3. .
1. , .
2. , .
3. , .
4. , .
Speech exercises
1. .
1. What does an average business talk start with?
2. What can you say next?
3. What topics can you speak on?
4. What is a personal question? Give an example.
5. Can you ask the businessmen personal questions?
2. .
3. 2 , (The Noun), (The Verb).
| The Noun | The Verb |
4. , 2.
1. - Where did you __________?
- I stayed at the _____________ of the hotel with ____________ from the window.
- Did you like this hotel?
- Yes, the ________ was just perfect!
2. - Where have you been ____________?
- I have been to England with my family.
- What was the weather like?
- It was _________ weather without strong ____________.
3. - Is it difficult to ____________ a conversation?
- No, it is not. But you cant ask ____________ at the ___________ talk.
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5. . , ?
6. :
1. Who takes part in the conversation?
2. Where are they going?
3. Is this the first or the second business visit of Mr. Edwards?
4. Does he like England?
5. Where is Mr. Edwards staying?
