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It is interesting to know
& Reading
A. You are going to read about the famous British shop and choose the best title.
1. The popularity of Marks & Spencer.
2. Where to buy a decent suit.
3. A British success story.
4. The selection of goods at Marks & Spencer.
MARKS & SPENCER
Marks & Spencer, the British food and clothes company, is the most famous British shop in the world. At the moment, there are 283 M&S shops in Britain, and other shops in France, Belgium, Holland, Spain, and Portugal. Currently, they are building a large new store in Paris on the rue de Rivoli. In North America, the company owns Brooks Brothers and there are about fifty stores in Canada. More and more people, from Hong Kong to Lisbon, are buying their clothes and food from M&S.
The company employs about 50,000 people worldwide. Sales have increased by 80% over the last ten years, mainly due to expansion overseas. Many of the shops abroad are franchises. Owners of franchises buy all their stock from Marks & Spencer and pay the company a percentage of their turnover.
The clothes vary from country to country. In Thailand, for example, M&S sell more short-sleeved shirts because of the climate. In Japan, they sell smaller sizes because of the average size of the population. In Austria, they stock 20 very large clothes. Food departments sell typically British food: tea, cake, biscuits, etc., and the shops in Paris are very popular at lunchtime for the sale of sandwiches.
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Why is Marks & Spencer so successful? The standards of quality are very high. All suppliers have regular inspections. All customers can return any item which they think is unsatisfactory. Stocks are limited. Shelf lives are short. This means that items only stay in the shop for six to seven weeks. Eighty per cent of the suppliers are British: in fact, M&S buys twenty per cent of the total cloth produced in Britain. Prices are high, but so is the quality. In Britain, one man in five buys his suits at M&S, and one woman in three buys her underwear there.
What about the future? At the moment, the company is studying plans for the development in Eastern Europe, Japan, and even China. Next century, it is possible that one Chinese in five will wear Marks & Spencer suits. That's a lot of suits!
B. Decide whether the statements below are true or false, then tell the class about Marks & Spencer.
a) Many people worldwide buy their goods from M&S.
b) Sales have increased due to the great selection of goods.
c) Many of the shops abroad are franchises.
d) M&S sells the same kind of clothes in different countries.
e) M&S is very successful, because of the high standards of quality.
f) Items stay in the shop for a long time.
