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Dear Sirs,
Thanks for all the products that have been supplied to us for a long time. But lately we have reviewed our financial reports and have concluded that the price of your product is too high for us. That is why we reject your last offer. Also, we do not like the terms of delivery. Our company needs the Delivery to be carried out at a convenient time for us.
Thank you for your cooperation.
Yours faithfully
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You work as a secretary in Trading Ukraine Co. Your company has received the ordered goods but there are some problems with your order and your boss Mr. Yakimenko wants you to inform the sellers about the following.
1. tell the buyers that the goods are of bad quality.
2. inform them about the delay in delivery.
3. tell that the goods are short-shipped.
4. inform that the price is higher.
5. say that some of the received goods are not as the samples.
Trading Ukraine. , , :
, .
Dear Sir!
We would like to inform you:
That the goods we have received are of bad quality
And to note about the delay in delivery
The main problem is that price is higher than in our terms of payment. The quality of the delivered goods must bejust the same as a quality of the samples but the goods we have received are differ.
Your reply by return would be appreciated!
Yours faithfully
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15. Write a letter to the Jameson Construction Co.Ltd. Yeovil, Somerset, England from "Stankostroy", 125, Lygovaya Str, Kiev, Ukraine. Complain that 7, 000 C 39 drills were missing from order N MH /5385/ CR2. Say that drills are needed urgently.
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Jameson Construction Co. , 125, , . 7 C 39 N MH /5385/ CR2. , .
Jameson Construction Co. Ltd.
Dear Sirs
We are writing to complain about missing 7000 c39 drills.
Unfortunately, we have not received 7000 c39 drills from order N HM /5385/CR2.
We would be much obliged if you solve this problem as soon as possible, because these drills are needed urgently.And, please, ensure that this sort of problem does not arise again.
Yours faithfully,
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, 39. , 39 N HM /5385/CR2. , , .
You are a Managing Director of Ukraine Import. Your company has sent ordered goods to the customers, but there are some problems with the goods. Apologize for the following mistakes.
the goods are overshiped.
some goods don't match the sample.
it was a delay in delivery.
some goods are damaged.
there is a problem with package.
. ., . .
Dear Customer!
We would like to inform You about some problems.
They are the following:
The goods received are over shipped. Some items dont match the sample. To note about the delay in delivery. Somepercentages of goods are damaged and have some problem with packaging.
Hope we havent caused too much inconvenience. We do our best to improve our customer service.
Best regards! The managing Director of Ukraine Import!
볺!
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2)
3) .
4) .
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Ukraine Import.
Write a letter of adjustment. As suppliers reply to a complaint of missing goods, asking customers to make a careful check at their end as everything was correct when the goods were packed and shipped.
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Dear Mr. Green!
Thank you for your expressing interest in purchasing of our goods. We have received your letter in which you complained about missing goods. We think that`s a mistake, because goods had been packed and shipped by a qualified personnel. We ask you to make a careful check of your goods.
If you have any question, please contact us immediately/
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Sincerely yours
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