Victor Balashov, the new commercial director of TST Systems, is going to England on business. He is telephoning John Cartwright. Victor is asking John to reserve a room at a hotel. After that Victor is buying an air ticket to London.
Telephone Conversation with the English Firm
Continental Equipment. Can I help you?
Id like to speak to Mr Cartwright, please.
Mr Cartwright? What is your name, please?
This is Victor Balashov, from TST Systems.
Hold on, please. Ill find out if he is in.
What is it? Miss Elliot?
Mr Balashov wants to talk to you, sir.
Im very busy at the moment. Ask him to phone later.
Yes, sir.
Oh wait a minute, Miss Elliot. What is Mr Balashov?
He said he was from TST Systems.
From TST Systems? Oh, ask him what his telephone number is. Ill ring him back.
Hello? This is Mr Cartwrights secretary speaking.
Yes, Balashov, here.
Im sorry Mr Cartwrights very busy at the moment. Can you tell me your telephone number, Mr Balashov? Mr Cartwright will call you later.
Of course. Double five-nine-three-six-four-two.
and where are you calling from?
From Moscow, Russia.
Could you tell me the code for Moscow?
four-nine-five.
Thank you, Mr Balashov.
Hello. Is it TST Systems?
Yes.
This is John Cartwright from Continental Equipment speaking. May I talk to M-r Balashov?
Yes Balashov speaking
Did you want to speak to me?
Yes, Mr Cartwright. Im the new Commercial Director of TST Systems. I have a pleasure in informing you that we carefully studied your materials and decided to accept your proposal.
Thank you, M-r Balashov.
I am going to come to Brighton and discuss with you the main points of our agreement in detail.
When are you going to come?
On Wednesday, next week.
Thats fine. Are you going to travel by air?
Of course. The Russia International Airlines Flight from Moscow arrives in Gatwick Airport at about 10 oclock, as far as I know.
O.K. There is the 12.20 train from London to Brighton. If you take a train or a bus to the railway station, youll be in time to catch this train. Well meet you at the station in Brighton.
Thank you, Mr Cartwright. What hotel in Brighton may I stay at?
Id recommend the Nothern Star Hotel. Its very nice and it isnt very expensive. Shall we reserve a room for you?
Yes. If it isnt too much trouble. Id like to book a single room with private bathroom for three nights.
O.K. Remember me to Mr Pospelov.
Certainly.
Goodbye, Mr Balashov. Have a good trip.
Goodbye, Mr Cartwright. See you next week.
Reserving a room at the hotel
Hello. Nothern Star Hotel. Can I help you
Yes, Id like to reserve a single room with bathroom, for three nights, from Wednesday, the 12th of February, to Friday, the 14th of February, inclusive.
Let me see Yes, sir. A single room for three nights with English breakfast, is that right?
Yes, thats right.
What is your name, please?
Its not for me, its for Mr Balashov.
Could you spell it, please?
Yes, of course, B-A-L-A-S-H-O-V.
Thank you, sir.
Buying a ticket
Good morning. What can I do for you?
I want to fly to London. Are there any seats available on Wednesday, next week?
Are you flying alone, sir?
Yes.
What class?
Economy.
Just a moment, sir Ill check yeah there are a few seats left.
Fine.
Whats your name, sir?
Victor Balashov.
As a rule, we sell Russian citizens return tickets. You can buy an open-date ticket for a journey back.
O.K. How much is it?
Its one thousand, one hundred and fifty-five roubles, including airport taxes.
May I pay cash?
Certainly, sir. Here you are. Flight PS501.
What time is the flight due to depart?
It leaves at 8.55 a.m., but you must check in one hour prior to departure, sir.
And what time does it arrive in London?
10.30 local time. Theres two hours time difference, you know.
Thank you very much.
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Can I help you?
Is it (that) TST Systems?
Id like to speak to Mr White, please.
This is Mr White speaking
Klimenko, here
What is it?
Hold on (hold the line), please.
to be in
to be out (away, off)
to be busy at the moment
to study smth carefully
to accept smbs proposal
As far as I know
to be in (on) time
If it isnt too much trouble. Remember me to Mr Pospelov.
Single (double) room available
Inclusive
It isnt necessary
There are a few seats left
As a rule
Open-date ticket
Airport taxes
to pay cash
Flight
to check in one hour prior to
Time difference
The Flight leaves at
