(e-mail)
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| AAMOF | As a matter of fact |
| AFAIK | As far as I know |
| ASAP | As soon as possible |
| BTW | By the way |
| CU | See you |
| F2F | Face-to-face |
| FOAF | Friend of a friend |
| FYA | For your amusement |
| FYI | For your information |
| IMO | In my opinion |
| IOW | In other words |
| IWBNI | It would be nice if |
| KIS | Keep it simple |
| NRN | No response necessary |
| OS | Operating system |
| OTOH | On the other hand |
| R | received |
| TFS | Thanks for sharing |
| TIA | Thanks in advance |
| WOBTAN | Waste of both time and money |
| WRT | With respect to |
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Subject: Confirmation of our meeting as discussed by phone
I'm writing regarding our phone call earlier this morning. It was a very useful discussion and I am much clearer now about your objectives. At the end of the call you suggested a time and place for our next meeting, the lobby of the International Hotel in Barcelona at 2.00 pm on 7th February. I believe you will be staying at the hotel at that time. I said that I would email you to confirm the meeting. Well, for me the time and place is very good - I am free all afternoon. I look forward to seeing you there at that time and hope that in the evening you can be my guest for dinner at a good restaurant in Barcelona.
Example 1: Formal
Hello,
I read on your web site that you offer Music CD copying for large quantities of CDs. I'd like to inquire about the procedures involved in these services. Are the files transferred online, or are the titles sent by CD to you by standard mail? How long does it usually take to produce approximately 500 copies? Are there any discounts on such a large quantity?
Thank you for taking the time to answer my questions. I look forward to your response.
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Jack Finley
Sales Manager, Young Talent Inc.
(709) 567 3498
Example 2: Informal
At 16.22 01/07/2002 +0000, you wrote:
> I hear you're working on the Smith account. If you need any information don't hesitate to get in > contact with me.
Hi Tom,
Listen, we've been working on the Smith account and I was wondering if you could give me a hand? I need some inside information on recent developments over there. Do you think you could pass on any information you might have?
Thanks
Peter
Peter Thompsen
Account Manager, Tri-State Accounting
(698) 345 - 7843
Important Points to Remember
Email is much less formal than a written letter. Emails are usually short and concise.
If you are writing to someone you don't know, a simple "Hello" is adequate. Using a salutation such as "Dear Mr Smith," is too formal.
When writing to someone you know well, feel free to write as if you are speaking to the person.
Use abbreviated verb forms (He's, We're, He'd, etc.)
Include a telephone number to the signature of the email. This will give the recipient the chance to telephone if necessary.
It is not necessary to include your email address as the recipient can just reply to the email.
When replying eliminate all the information that is not necessary. Only leave the sections of text that are related to your reply. This will save your reader time when reading your email.
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To: Department Managers
From: C. Jarrett
Subject: Budget Meetings
We will be meeting to plan the capital budgets for the coming year. I expect it will take three to four meetings for us to get the numbers on the table and then work it all out to the final projections.
The first meeting will be held on November 2nd at 10 a.m. in the conference room. We will set the remaining meeting dates/times during this first one. Bring your departments budget projections and be prepared to explain how your department will contribute to the companys cost-cutting drive.
Thanks,
Carl
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