-. -, .
. 20% . , ECM- .
. (, , ..). , , , .
. . "" , ECM- , (, , ), .
ISO 9000. , . () . ECM- :
ISO 9001:2000 ;
-;
.
. , ECM- . (, ..). , -.
. ECM- . . .
. ECM- . . "" .
ECM.
|
|
( ) , . , ECM -. , , . , , AIIM (Association for Information and Image Management): (Capture), (Manage), (Store), (Preserve) (Deliver).
2
: , . , , ECM , , .
, , -, (workflow). , .