EU citizens
All passports
All other passports
All other nationalities
Wait behind the yellow line
Please have your passport ready ,
Nothing to declare
Goods to declare ,
can you recommend any good...? ...?
hotels
B&Bs (bed and breakfasts , )
self-catering apartments
campsites
how many stars does it have? ?
how much do you want to pay? ?
how far is it from the...? ...?
city centre
airport
railway station
Checking availability
do you have any vacancies? ?
for how many nights? ?
how long will you be staying for? ?
one night two nights one week
what sort of room would you like? ?
I'd like a... single room ...
double room
twin room
triple room
suite -
I'd like a room with... ...
an en-suite bathroom
a bath a shower a view a sea view a balcony
I'd like... half board (full board) ... ( )
could we have an extra bed?
Asking about facilities
does the room have...? ...?
air conditioning
television
is there a...? ...?
swimming pool sauna gym beauty salon lift
do you allow pets? ?
do you have wheelchair access? ?
do you have a car park? ?
Discussing terms
what's the price per night? ?
is breakfast included? ?
that's a bit more than I wanted to pay ,
can you offer me any discount? ?
have you got anything...? -...?
cheaper bigger quieter
Making the booking
OK, I'll take it ,
I'd like to make a reservation
what's your name, please? ,
what time will you be arriving? ?
I have a reservation
your name, please? ,
my name is... ...
could I see your passport? ,
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could you please fill in this registration form? ,
what time is breakfast? ?
breakfast is from 7am to 10am 7 10
could I have breakfast in my room, please? , ?
what time is the restaurant open for dinner? ?
dinner is from 7pm to 10pm 19 22
what time does the bar close? ?
would you like a newspaper? ?
would you like a wake-up call? , ?
my booking was for a twin room
my booking was for a double room ( )
would you like any help with your luggage? ?
here is your room key
your room number is... ...
your room is on the... second floor ...
where are the lifts? ?
enjoy your stay! !
