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1. enjoy the variety and flexibility a)
2. successful competing with b) ()
3. to prevent from c)
4. protects staff's rights and welfare d)
5. to influence the policy e) ()
6. a sensible work/life balance f) -
7. promotion g)
8. by providing real evidence h) ,
9. the potential impacts i)
10. a challenging and rewarding career j)

13. , . .

(F) My advice to new recruits is don't be influenced too much by others, and make your own way as I have. By believing in myself and taking opportunities, I have a challenging and rewarding career!

(J) The CSA was just being set up and they were recruiting for people to join the team at their offices in Dudley. I successfully applied for a job there.

(K) When I joined the Child Support Agency (CSA) in 1993, at the age of 18, I didn't really know what the Civil Service was!

(T) Since then, I've really enjoyed the variety and flexibility, as well as the support I've been given through training and development. Not having a degree hasn't prevented me from taking opportunities and successfully competing with others for promotion. In the last 14 years, I've worked my way up from Administrative Officer (AO) to Grade 6 Assistant Director.

(E) I enjoy working in a regional office, as it's close to reality of delivering government services. But I still feel part of the wider Civil Service, and particularly appreciate being able to influence Whitehall policy by providing real evidence and input about the potential impacts of new initiatives.

(D) The Service places a lot of emphasis on being a top employer, which protects staff's rights and welfare. I've never worried about a sensible work/life balance. My colleagues and I - we respect each other and it is important to us that we are close to family and friends.

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