,
, . , :
1. . :
) - , , (, , , );
) , ;
) , - , (, )
) , .
2. . , , , . , .
3. . . : , , , : - , ..
4. . :
) ;
) ;
) ;
) ..
13. ( 9.001-2000.). , , .
9001:2000 . ( )
- , , .
"" (). - , , , ( ).
. , , () , .
:
1. (customer focus).
2. (leadership).
3. (involvement of people).
4. (process approach).
5. (system approach to management).
6. (continual improvement).
|
|
7. , (factual approach to decision making).
8. (mutually beneficial supplier relationships).
14. : , , , , . .
, :
a) , ;
b) ;
c) ;
d) ;
e) .
, :
) , ;
) .
, , , , .