Passwords
formatting, 141-142
modifying, 139
security, 136
PATA (Parallel ATA)
Drives
formatting, 144
installing, 26
Patch cables, 40
PC Card (16-bit), 61
PCIe (PCI Express) bus, 61
PCMCIA (Personal Computer Memory Card International Association) cards, 61-62
PCs (personal computers)
adapter cards, 19-22
BIOS, 11-15
configurations, 36-37 cooling methods, 30 CPUs
32-bit versus 64-bit, 1-2 caches, 3
clock rates, 2 cooling methods, 8 cores, 2-3 graphics, 4 hyperthreading, 4 replacing, 71-73 sockets, 4-8 virtualization, 4
integrated ports, 22 I/O devices, 35-36 laptops. See laptops memory, 9-11 monitors, 33-35 motherboards, 15-19
operating systems, 97-104 Operational Procedures, 91-96
OS (operating systems), 10-3-113
power supplies, 31-32 storage devices, 23-29
Performance
32-bit versus 64-bit CPUs,
1-2 caches, 3
clock rates, 2 cooling methods, 8 cores, 2-3 graphics, 4 hyperthreading, 4 memory, 11 sockets, 4-8 virtualization, 4
Performance Monitor, 114
Performance (virtual
Memory) setting (Control
Panel), 119
Peripherals, 1
Permissions
NTFS, 128-130, 143
shares, 130
sharing, 143
personal area networks. See PANs
personal computers. See PCs
personal identification number. See PIN
PGA (Pin Grid Array), 4
Phishing, 139
Physical disk destruction, 145
Physical keys, 135
Physical security, preven-tion methods, 135
Piezoelectric nozzles, inkjet printers, 84
PING command-line tool, 112
Pin Grid Array (PGA), 4
PIN (personal identification number), 136
Pixels, 34
Plan of action, trouble-shooting processes, 163
Plastics, replacing, 75
Portable air filtration, 94
Portals, security, 135
Portrait mode, 152
Ports
forwarding, 51
IEEE-1394, 110
218 POST (power-on self-test)
integrated, 22
replicators, 79
SATA, 25
TCP, 48
triggering, 51
VGA, 34
POST (power-on self-test), 9, 164
Power Plans setting (Control Panel), 120
Power
sources, replacing batteries, 64-65
supplies, 31-32
Control Panel, 120
DC jacks, replacing, 73 electrical fires, 93 electrical shock protec-tion, 92
troubleshooting, 164-170
PPM (pages per minute), 81
Preboot Execution Environment (PXE), 108-109
Preventing
data recovery, 144
ESD, 91-92
implementing, 163
prevention methods, secu-rity
data destruction/disposal, 144-145
digital security, 136-141
physical security, 135
workstation best prac-tices, 141-143
Preventive maintenance, Windows, 127
Printers
impact, 86-87 inkjet, 84-85 installing, 87-88 laser, 81-83 maintenance, 89-90 networks, 88 thermal, 86
troubleshooting, 200-206 types of, 81
Printers and Faxes setting (Control Panel), 120
Printing, SMBs, 49
Print Management, 114
Privacy filters, 136
Privacy setting (Control Panel), 119
Private IP addresses, 45-46
Privileges, 140-143
Processes, troubleshooting, 161-163
Processors, 1-4
Professionalism procedures, 95-96
Program Compatibility
Wizard, 104
Programs
antispyware, 139
AV, 137
firewalls, 137-138
HTCSync Software, 159
malware, troubleshooting, 196
mobile devices, download-ing, 151
Programs setting (Control Panel), 119
prohibited content/ activities, 96
prompts, 111. See also command-line, tools
Properties, NICs, 126
Protecting
components, 94-95 electrical shock, 92
Protocols
DHCP, 44-49
IP, 44
LDAP, 49
SFTP, 49
SMBs, 49
SNMP, 49
SSH, 49
stateful filters, 138 TCP, 48-49 TCP/IP, 44-48 UDP, 49
Proxies
filters, 138
settings, networks, 124
PS/2 ports, 35
Public IP addresses, 45-46
Punchdown tools, 59
PXE (Preboot Execution
Environment), 108-109
Q
QoS (quality of service), 52
QuickDock (HP), 79
R
