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FAQ

I. Interviewer, B.W. Bob Wills

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I.: Youre obviously eager to get this job. Could you tell me what your strengths are? What do you think youre good at?

B.W.: My strengths? Good at managing people, Id say. I suppose its my army training. I know how to set goals for people, objectives. And I make sure they meet them.

I.: Dont you think some people might get upset, you know, lose their motivation if they dont achieve the goals you set?

B.W.: Not at all. You dont get anywhere in this life if youre too easy on people. Youve got to make an effort to get anywhere. Like your health club customers. If they want to get fit, theyve got to have discipline. Do all the exercises, eat properly, give up alcohol and smoking. Change their lifestyle thats what its all about.

I.: Interesting! A final question. Maybe a difficult one. Could you tell me how youve changed in the last five years?

B.W.: Sure. I think Im more realistic now than I used to be. I know itll be difficult for me to get a good job being in the army most of my life. So, Im trying to learn new skills, update my knowledge. Like in marketing and finance. So Ill have more to offer an employer. Im not going to sit around waiting for the big job to come to me its not my style.

 

Make up dialogues based on the following assignments:

1. You have read an advertisement concerning the opening position you are interested in. Get in touch with the firm and ask them about all the particulars.

2. Get in touch with Brown & Co and find out if they have a vacant position of an accountant. Give details of your education and skills.

3. Discuss with the human resources manager the duties and responsibilities in your future position.

4. You have got an interview for a job. The employer wants to know if you are the person he wants, so you will be asked about yourself. Think about it:

What do I do well?

What are my good points?

Why would I like this job?

Spare-time interests? Hobbies?

Marital status?

What is my family like?

What do I like doing and why?

What do I dislike doing and why?

School activities?

School subjects?

Previous work? Previous experience?

Saturday job?

5. You have got an interview for a job. After you have been asked about yourself you will want to ask questions too:

The job itself?

Training?

Prospects?

Further education?

Conditions?

Can I see where I would be working?

Working hours?

 

 

USEFUL PHRASES
SOME USEFUL PHRASES WHICH CAN BE USED ,
I. When beginning talks I.
1. Let's start talks. get down to business. 1. . .
2. What shall we begin with start with 2. ?
3. What's on the agenda today? 3. ?
4. First of all we must discuss... 4. , ...
5. We can start with... 5. ...
6. I suggest beginning with... 6. ...
7. We've carefully studied your enquiry (offer, draft contract) and would like... 7. (, ) ...
8. I've been authorized to discuss... I'm responsible for... 8. ...
9. We are to take up two (more) questions.   9. () .  
10. May I run through my check list?   10. .
II. When discussing the quantity of the goods II.
1. How many machines would you like to buy? 1. ?
How much ore
2. We'd like to buy 20 machines. 2. 20 .
We are planning 500 tons of ore. 500 .
3. What about the remaining 40 compressors? 3. 40 ?
III. When discussing dates and terms of delivery III.
1. When can you deliver the goods? 1. ?
2. What time of delivery (delivery dates) could you offer? 2. ?
3. When do you want (need) the goods? 3. () ?
4. We need (require) the goods urgently (as soon as possible). 4. () ( ).
5. Could you offer earlier delivery dates? 5. ?
6. We agree to take part deliveries. 6. .
7. We could deliver... within... of the date of... 7. ... ... ...
8. Can we have... immediately from stock? 8. ... ?
9. We can offer... from stock. 9. ( ).
for prompt delivery. .
for forward delivery. .
10. Do you want us to offer you CIF or FOB prices? 10. , ?
11. We can offer... FOB Odessa. 11. ... .
CIF New-York. -.
on CIF (FOB) terms. ().
12. Does that suit you? 12. ? ?
Is that all right with you?
acceptable to you?
13. How will delivery be made? 13. ?
14. We'll deliver the goods in three lots of 20... each at regular intervals within... 14. 20... ...
15. not later than no earlier than... 15. , ... , ...
16. We undertake to deliver the goods on time. 16. ( ).
IV. When changing the subject IV.
1. And another thing. 1. .
2. Let's move on to the next question. 2. .
3. What How about...? 3. ...?
4. Let's return to the question of... 4. ...
5. By the way,... 5. ,...
6. That reminds me... 6. , ...
7. If you don't mind,... 7. ,...
V. When filling "hesitation" pauses V. " "
1. Well,... 1. ,...
2. You see,... You know,... 2. ,... ,...
3. The thing (fact) is... 3. , ...
4. As a matter of fact,... In fact,... Actually,... 4. ,... ,... () ,...
5. I mean (to say)... 5. ... ( )
6. Now let me see. 6. .
7. What can I say? 7. ?
8. How shall (can) I put it? 8. ?
9. I'm not really sure how to put this. 9. , .
VI. When discussing terms of payment VI.
1. We would ask you to increase the advance payment to... 1. ...
2. A 10 per cent advance payment is absolutely insufficient. 2. 10% .
3. A ten per cent advance payment is our usual practice. 3. 10% - .
4. You are to open a (confirmed, irrevocable, divisible) letter of credit with (Vnesheconombank) for... 4. (, , ) () ...
5. We shall open a letter of credit as soon as we receive a notification that the goods are ready for shipment. 5. , , .
6. The letter of credit is to be valid for... days. 6. ... .
7. We would ask you to extend the period of validity of the letter of credit. 7. .
VII. When asking for an opinion VII. -
1. What do you think (feel) about...? 1. ?
2. Whats your What are your opinion of ? 2. ?
views on...?
thoughts about...?
3. I would be glad to know your views on.... 3.
VIII. When giving an opinion VIII.
1.(Personally,) I think... 1. ()
believe... ...
feel... ...
2. It seems to me... 2. ,...
3. From my point of view... 3. ,
4. In my   opinion... 4. ,
view...
5. As far as Im concerned,... 5. ,
6. The way I see it 6.
7. I for one... 7. ,
8. I'd say 8.
9. I am sure of that. 9. .
10. I am confident that... 10. , ...
11. I think it is necessary to do something. 11. -.
useful
advisable
12. That goes without saying. 12. .
IX. When not giving an opinion IX.
1. I really can't say. 1. .
2. I (really) don't know what to say (think). 2. () , ().
3. It's hard (difficult) to say. 3. .
4. I'd rather not discuss it. 4. .
5. Well, I don't know (really). 5. () .
6. Perhaps. May be. Could be. 6. .
X. When making an appointment X.
1. Let's Could we meet (again) tomorrow at... 1. () ... .
on Monday
2. Let's make an appointment for Monday, say 11 o'clock. 2. , , 11 .
3. Will it be convenient for you to come here at 5? 3. 5 ?
4. That suits me perfectly. 4. .
5. I'm afraid, that's not very convenient for me. 5. , .
6. We'll be expecting for you on Tuesday, May... at... o'clock. 6. ,... ... .
7. Could I meet you the day after tomorrow? 7. ?
8. Could you receive me one of these days? 8. ?
9. Unfortunately, I'll be busy this time tomorrow. 9. , .
10. We have an appointment for 10 o'clock. 10. 10 .
11. Please remember about Wednesday, will you? 11. , ?
12. You are coming on Thursday, aren't you? 12. , ?
13. Let's get in touch one of these days. 13. .
14. I hope to hear from you in the near future. 14. (, ) .
15. Please give me a ring tomorrow, will you? 15. , , .
XI. When discussing prices XI.
1. Now we can start our talks on prices. 1. .
2. Our price is acceptable to you, isnt it? 2. , ?
3. Acceptable (contract, justified, attractive, high, low, firm, established, inferior, fair, fixed, flexible, maximum, minimum, market, nominal, retail, wholesale, trade) price 3. (, , , , , , , , , , , , , , , , , )
4. The price in our offer can be (serve as) a basis for the talks. 4. () .
5. We find your prices somewhat higher (lower) as compared with those on the world market. 5. , () .
6. We request you to give (grant) us a % (per cent) discount off the price if (in case) 6. () , ( )
7. We would ask you to revise the prices (to cut them by %). 7. ( %).
8. The increase in the price can be explained by 8.
9. What documents do you use when calculating the price? 9. ?
10. The price includes packing (the cost of spares, transportation and insurance expenses). 10. ( , ).
11. If you increase the order by (to) machines we shall 11. () ,
12. If we agree to your price the transaction wont be profitable for us. 12. , .
13. Taking into account (into consideration) your request (long-standing business relations, the increase of the order) we are prepared (ready) to meet you halfway. 13. ( , ), .
14. Your prices are higher than (on the same level with) those on the world market. 14. . ( .)
15. Were glad weve settled the price problem. 15. , .
16. We can consider the price problem settled. 16. .
17. What can you say about a % discount? 17. ?
18. The price is per unit. 18. ( ).
19. We buy equipment at lower prices. 19. .
20. Were impressed by the price you quoted. 20. , , .
XII. To express uncertainty, doubt or hesitation XII. , ,
1. Really? Indeed? 1. ? ?
2. I dont quite understand you. 2. .
3. I cant follow you. I dont get it. 3. ().
4. I have no idea how to do it. 4. , .
5. We doubt 5. .
6. We are disappointed in you (by your decision). 6. ( ).
7. To tell the truth I have some doubts about it. 7. () , .
To be honest
8. Im not very confident (optimistic, sure) that 8. ,
9. Im very (extremely) concerned about it. 9. .
10. It gives cause for concern. 10. .
XIII. To express request, advice, recommendations XIII. , ,
1. Id suggest that you should do something. 1. -.
2. You should take into account 2. ()
3. Youd better stay here. 3. .
4. If you dont mind we could (wed like to) 4. , ( )
5. - Would you be so kind as to tell him about it? - Yes, certainly. By all means. 5. - . - , . .
6. Please, note 6. ,
7. We ask you to consider our comments. 7. .
8. May we have your calculations? 8. .
9. We suggest that you should (look through the catalogues) 9. ( )
XIV. To express disagreement, counterarguments, refusals XIV. , ,
1. Im afraid we cant accept it. 1. , .
its hardly possible. .
you are not quite right. .
that isnt fair. .
we cant agree to it. .
that is beside the point. .
it cant be helped. .
2. Im sorry, but thats impossible. 2. , .
3. I cannot agree with you. 3. .
dont agree
disagree
4. We are sorry to say no. 4. , .
5. Unfortunately we are overloaded with orders. 5. , .
6. You are not quite right here. 6. .
mistaken a little. .
7. It contradicts our usual practice. 7. .
goes against
It is not our normal practice.
8. That depends. 8. , .
9. I dont think so. 9. .
10. Sorry, we cant meet your request. 10. , .
11. Certainly not. By no means. 11. , . .
12. No, not quite. 12. , .
13. We cant accept (your prices, terms of delivery) 13. ( , )
14. We cant bear any responsibility for 14.
15. I see things rather differently. 15. - ( ).
16. I really dont see why we should 16. ,
17. Thats all very well, but 17. ,
18. I cant quite see how we could have done anything else. 18. , - .
19. I dont really understand what you mean. 19. , .
20. From our companys point of view it isnt quite justified. 20. .
21. I cant quite give you a definite answer yet. 21. .
XV. To express concessions XV.
1. Let it be so. 1. -.
2. We can agree only by mutual concessions. Isnt it so? 2. . ?
3. Could you meet us halfway? 3. ?
4. If you are ready to agree, then we will meet you halfway. 4. , .
XVI. To express agreement, confidence, approval XVI. , ,
1. We fully agree with you (to your offer). 1. ( ).
2. Quite right (correct). 2. .
3. Agreed. Settled. 3. .
4. We are all for it. 4. .
5. All right, well leave it here, shall we? 5. . , ?
6. That seems to be all. 6. (), .
7. No objections. Theres no argument then. 7. . .
8. That seems to be OK. 8. , .
to be a good idea. .
9. I cant see any reason why we shouldnt 9. ,
10. I feel quite confident (sure) of that. 10. .
11. We believe (can consider) the matter closed. 11. ( ), .
12. Well done! 12. ! !
XVII. When discussing guarantees XVII.
1. Well be able to agree on guarantees. 1. .
2. We guarantee faultless operation of the equipment for months from the date of shipment (delivery, putting it into operation). 2. (, ).
3. Your guarantee period is too short. Wed like it to be prolonged by (to) months. 3. . , () .
4. The guarantee doesnt apply to quick-wearing parts. 4. .
5. The equipment fully conforms to state standards. 5. .
6. The repair and replacing of defective parts during the guarantee period are at Sellers expense. 6. .
7. The damage to the goods was the fault (occurred through the fault) of the manufacturing works. 7. -.
8. Your staff must strictly observe our operation and maintenance instructions. 8. .
9. Who is responsible for the elimination of defects, faults and imperfections? 9. , ?
XVIII. When discussing technical characteristics XVIII.
1. Your model has excellent technical characteristics. 1. .
2. The machine is reliable in operation and easy to handle. 2. .
3. This machine-tool is of high efficiency (capacity). 3. ().
4. The quality of this model has always met our customers requirements. 4. .
5. There have never been any complaints about this model. 5. .
6. The overall dimensions of the equipment are: length width height 6. :
7. In accordance with the technical service agreement we will send our specialists to you. 7. .
XIX. In conclusion of the talks XIX.
1. In conclusion I would like to say (note, underline) 1. (, ),
2. Lets sum up the discussion. 2. .
3. We have had a very successful (fruitful) exchange of opinions. 3. () .
5. - Thank you, gentlemen, youve all been very helpful. - Not at all. We are glad to help. 5. - , , . - . .
6. We are very pleased to have met you. 6. , .
negotiated with you. .
done good business. .
7. It was nice meeting you. 7. .
8. Weve enjoyed ourselves very much. 8. . .
9. You must visit us again. 9. .
10. We are quite satisfied with the results of the deal (transaction). 10. .
11. The atmosphere of our talks has been friendly and businesslike. 11. .
12. KAMAZ will always welcome you. 12. .
                                                               

 

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