.


:

:



,



( , )

:

































 

 

 

 
FAQ

Lawyer Makes Last Request for Payment

⇐ 10111213141516171819 ⇒



Gentlemen:

My clients, Smithson & Co., have informed me that their repeated requests for payment of your long overdue account for $638.50 have been ignored by you.

This is the final demand for settlement on an amicable basis. Unless payment of the above amount is made immediately, I shall be compelled to institute legal proceedings against you without further notice.

Yours truly,

 

Customer Makes Payment on AccountAsks for Extension for the Balance

Dear Sirs,

We have received your letter of the 10th August and are sorry for the delay in settling our account.

Owing to the slackness of trade during the past few months, we have not yet been able to dispose of your last consignment. Besides, many of our customers have been slow in meeting their obligations.

We are sending you a cheque for £50 on account and should be grateful if you would grant us an extension for the balance until the 30th September. You can rely on receiving a remittance in full settlement by that date.

We should be greatly obliged to you for accommodating us in this matter.

Yours faithfully,

 

Encl.

 

Tasks

I. Translate letters from Russian into English:

1

!

, 7 , .

, , £250 , .

,

 

2

() - (-)!

4763

7 , , £150.

, , , .

,

 

II. Draft letters in English from the following particulars:

1

» 4 , 15 , » . » , , » . .

2

», 19 , . , , . , .

 

III. Read, translate and act out the dialogue:

Performing the contract

B. Beresov, G. Gordon

B.: Welcome to St Petersburg, Mr. Gordon, Im glad to see you, though the occasion is not quite pleasant.

G.: I hope well settle everything. I hear you have problems with customs clearance?

B.: Yes, you see, we couldnt clear the goods because there was a discrepancy between the bill and your invoice.

G.: Yes, Ive seen to that, everything will be all right. Anything else?

B.: Yes, in the first consignment some items proved to be of inferior quality and there was a short-delivery of 10 pieces.

G.: My best apologies. May I have a copy of your report, please? Its the first complaint weve ever had from your company. Well arrange for immediate shipment of short-delivered items and replace the inferior ones.

B.: Good. But Im afraid well have to reconsider some parts of the contract.

IV. Make up dialogues based on the following assignments:

1. Your customer, Bud & Co, delays payment for the goods delivered by your firm more than a month ago. Telephone their representative to find out the reasons for this delay.

2. After several reminders your customers keep delaying payments. Telephone them to make an appointment with the representative of purchasing department to discuss this situation. Warn them of your intention to appeal to the court.

3. Meet your customer. Ask him about the execution of his order. On the whole the customer is satisfied by the equipment delivered but he wants you to replace 10 machines model AK12 for model AK14. Discuss this request.

 

V. Read and translate the texts:

A Gentleman Pays Promptly

My good man, said Mr. Benningham to the grocery-store owner, how is it you have not called on me for my account?

Oh, I never ask a gentleman for money.

Indeed! But what do you do if he doesn`t pay?

Why, after a certain time, said he, I conclude he is not a gentleman, and then I ask him.

If I Were You

Dear Customer: If I were you

And you were me,

A different story this would be.

 

If you were me

And I were you,

This bill would not be overdue.

 

Since I am I

And you are you,

Please send your check in

P.D.Q.*

 

*pretty damn quick

 

X. Letters of Application

 

No business letter is of such direct and personal importance to the writer as the letter of application. It may have a decisive influence on a person's career and advancement and thus help to shape his future.

Letters of application fall into two categories: solicited and unsolicited applications. Solicited applications are written in response to advertisements ("Situations Offered", "Situations Vacant", "Jobs Offered") or at the request of a prospective employer; unsolicited applications are addressed to firms on the chance that there is or will be an opening. Frequently, unsolicited applications are sent at the suggestion of a third person.

Applicants usually enclose with their application a curriculum vitae, or a personal data sheet. A curriculum vitae (or: resume) contains details about the applicant, his education, training and experience. In a personal data sheet (or: personal record sheet) the information about the applicant is tabulated.

Letters of application may also be accompanied by a recent photograph and copies of testimonials or letters of recommendation (sending the originals would be too risky). Many firms send application forms to candidates for positions, requesting them to complete the forms and return them.

 

Terms and phrases

a. Opening Phrases
In reply to (In answer to; With reference to) your advertisement in... I wish to apply for (to submit my application for) the position of a shorthand typist. ( ) ... ( ) .
I see from your advertisement in... that you are looking for a secretary with a good command of French. , , .
After three years of experience in the textile trade, I feel that I am qualified to fill the position of chief buyer advertised in todays Times. , , "Times".
Mr. Brown has told me that some time in May there will be an opening (a vacancy) for a secretary in your office. - , .
... that you are seeking an efficient salesman. ... .
b. Education and Training
I attended Secondary School for three years. .
In 19 I graduated from... High School. 19 ... .
... I registered for a years course at... Commercial College. ... .
... I transferred to... College, which is considered one of the best secretarial institutions in Kansas. , .
I entered University, where I majored in business administration. , .
At... Commercial High School I studied business correspondence, shorthand, typing and other business subjects for two years. ... , , .
I served my apprenticeship with one of the leading export-import houses of this city. - .
In winter I took a course to increase my knowledge of foreign trade. , .
c. Qualification and Practical Experience
During my apprenticeship with... I acquired a sound knowledge of bookkeeping. ... .
I am thoroughly familiar with export procedure. .
I speak French fluently and have a fair knowledge of Italian. .
My proficiency in Spanish enables me to handle Spanish correspondence on my own. .
I have had five years of experience in selling electrical appliances. .
In the firm where I am now engaged, my duties consist of taking and transcribing dictation, filing, and compiling reports. , , , , , .
d. Reasons for Wanting a Change
My reason for seeking a change is the better opportunities offered in a large company like yours. , .
I intend to give up my present job, as I see no possibility here of assuming greater responsibility. , .. .
My present employer is closing down his business and dismissing all his staff. .
As my parents are moving to New York, I am seeking employment there. -, .

 

Specimen letters

Solicited Application

Dear Sirs,

I should be grateful if you would consider my application for the position of foreign-language correspondent as advertised in today's "Daily Telegraph".

My age is 22. For the past four years I have been employed by Messrs. Hamilton & Smith of Harton Street.

I hold the G.C.E. "A" Level Certificate in three subjects, including French and German. I obtained the Certificate in 20... Since leaving school, I have continued to study these two languages at the Oxford Institute. I can speak, read and write both languages fluently.

In the firm where I am working, I am responsible for shipping and insurance, and for making out invoices and customs documents.

I should like to obtain a post which would provide opportunities for further experience and promotion in this field. I am prepared to take up the study of any subjects likely to be useful to me in my work.

For information about my character, I refer you to:

May I have an interview with you at your convenience?

Yours faithfully,

 

Unsolicited Application

116 Elsham Road,

London, W. 14,

llth June, 20...

Messrs. Rogers & Longford Ltd.,

312 North End Road,

London, N.W.ll.

 

Dear Sirs,

I have learned from Mr. Stone that there will soon be a vacancy for a bookkeeping clerk in your company and should like to apply for this position.

After obtaining the G. C. E. 'O' Level Certificate in seven subjects, I attended Pitman College for two years, taking courses in bookkeeping, shorthand and typing.

In 19.. I was employed as a junior clerk by Messrs. Jones & Co. Three years ago, when one of the bookkeepers was ill, I was asked to help out. My employers were so pleased with my work that they transferred me to the bookkeeping department, where I have been engaged in keeping accounts ever since. To supplement my practical knowledge of bookkeeping, I have taken evening courses in general accounting, cost accounting and auditing at the Brightlea Technical College for the past two years.

You will find enclosed a curriculum vitae and a copy of a testimonial from the Head Master of Baling Grammar School. It is of course possible for you to obtain information from my present employers if you wish to make inquiries.

I should appreciate it if you would give me the opportunity to discuss my application with you personally.

Yours faithfully,

Harold Miller.

Encl. 2

 

Letter of Recommendation

Miss Johanna Schuster has been employed as a secretary by the Farland International Corporation for the past three years. In addition to the regular functions of taking dictation, typing and normal office routine, her duties have included interviewing visitors, arranging travel itineraries, and translating German and English texts of a technical nature.

Miss Schuster has an excellent command of German and English and is thoroughly familiar with business and technical terminology in both languages. She is conscientious and ambitious and has always performed her work in a most commendable manner. Owing to her pleasant personality, she is well liked by her colleagues.

Miss Schuster is leaving our company at her own request. I regret her departure and wish her the best for her future career.

Farland International Corporation

E. D. McMartin

Manager, Overseas Operations

 

Tasks

I. Translate the letter from Russian into English:

1

!

. 2001 . .

,

 

II. Draft letters in English from the following particulars:

1

, Times, : 1998 . . , , , ; ; , , , , , . , .

2

- , , , , . , . , .. . . , .

3

US COMPANY IN MUNICH

has opening for experienced

SECRETARY.

Fluency in English, French, and German typing and shorthand required. Excellent working conditions. Salary commensurate with ability and experience.

Resume and references requested under AHS 66367.

 

4

Qualified Linguist

required by large English chemical company for its subsidiary in Frankfurt. Must be able to conduct correspondence in English and German, and act as interpreter at business conferences. Please write, stating details of qualifications, previous experience, and salary requirements, to Personnel Manager, Hewitt GmbH, Bockenheimer Landstrabe 366, Frankfurt/Main.

 

III. Read, translate and act out the dialogues:

Employment

1

I. Interviewer, I.R. Isabella Rosetti

I.: Now let me ask you a question we ask all our candidates. Why should we hire you?

I.R.: Why hire me? Simple. I get along well with people. Im used to dealing with people from all walks of life. Thats vital for this job. And Ive got lots of ideas for making Slim Gyms more profitable. Want to hear them?

I.: Not just now, if you dont mind. Well come back to that later. About your attendance record. Could you tell me why youve had quite a bit time off?

I.R.: Youve been talking to my boss, I see. Lets get this clear. Ive taken a day off now and then, true, but its always to go to some family celebration a marriage, a christening, a family reunion sometimes.

I.: I see.

I.R.: Anyway, Ive got a great assistant at work she looks after things if Im away. Its no problem at all if I have a day off now and then.

I.: Right. Can we look into the future now. Im interested to know where you see yourself in a few years.

I.R.: In a few years I suppose I see myself working for your organisation, running the whole business.

I.: I hope you achieve that objective.

 

2

I. Interviewer, M.B. Michael Bolen

I.: Right, a question now about your managerial skills. Youre currently with a sporting goods firm. Do you enjoy working on a team with other managers?

M.B.: I enjoy working with colleagues a lot, especially when developing a project, lets say, working on a new product. Its exciting, often tiring, youre working long hours sometimes, but everyones working together to make a success of things.

I.: So would you say youre a good team player?

M.B.: Definitely. But let me say this, I like to be on my own from time to time. Especially if there is some problem to be worked out. I guess some people would say I keep to myself too much, but its not true really.

I.: OK, let me follow that up. Id like to know what your colleagues would say about you. How would they describe you?

M.B.: Thats a difficult one. I think theyd say I know my own mind, Im a decisive person. Sometimes, you have to do things you dont like, for example, fire an employee. Well, if I have to do it, I do it, and then forget about it.

I.: What else would your colleagues say?

M.B.: Theyd say that Im a friendly person, when I get to know people. Some of them think Im too friendly.

I.: Really?

M.B.: Well, you know, a few of the women in the company, they get a little jealous because I take out my administrative assistant, Sue, from time to time, give her a nice lunch, you know, say thanks for all her hard work. Nothing wrong in that, is there?

 

3

I. Interviewer, B.W. Bob Wills

I.: Youre obviously eager to get this job. Could you tell me what your strengths are? What do you think youre good at?

B.W.: My strengths? Good at managing people, Id say. I suppose its my army training. I know how to set goals for people, objectives. And I make sure they meet them.

I.: Dont you think some people might get upset, you know, lose their motivation if they dont achieve the goals you set?

B.W.: Not at all. You dont get anywhere in this life if youre too easy on people. Youve got to make an effort to get anywhere. Like your health club customers. If they want to get fit, theyve got to have discipline. Do all the exercises, eat properly, give up alcohol and smoking. Change their lifestyle thats what its all about.

I.: Interesting! A final question. Maybe a difficult one. Could you tell me how youve changed in the last five years?

B.W.: Sure. I think Im more realistic now than I used to be. I know itll be difficult for me to get a good job being in the army most of my life. So, Im trying to learn new skills, update my knowledge. Like in marketing and finance. So Ill have more to offer an employer. Im not going to sit around waiting for the big job to come to me its not my style.

 

IV. Make up dialogues based on the following assignments:

1. You have read an advertisement concerning the opening position you are interested in. Get in touch with the firm and ask them about all the particulars.

2. Get in touch with Brown & Co and find out if they have a vacant position of an accountant. Give details of your education and skills.

3. Discuss with the human resources manager the duties and responsibilities in your future position.

4. You have got an interview for a job. The employer wants to know if you are the person he wants, so you will be asked about yourself. Think about it:

What do I do well?

What are my good points?

Why would I like this job?

Spare-time interests? Hobbies?

Marital status?

What is my family like?

What do I like doing and why?

What do I dislike doing and why?

School activities?

School subjects?

Previous work? Previous experience?

Saturday job?

5. You have got an interview for a job. After you have been asked about yourself you will want to ask questions too:

The job itself?

Training?

Prospects?

Further education?

Conditions?

Can I see where I would be working?

Working hours?

 

V. Read and translate the texts:

Partnership

A story of the mid-nineteenth century tells of the man who, upon meeting a friend, told him he was going into business.

What sort of business? the friend asked.

A partnership, the other replied.

Are you putting in much capital?

No. I put in no capital. I put in the experience.

And he puts in the capital, is that it?

Yes. We go into business for three years. He puts in the capital and I put in the experience. At the end of three years Ill have the capital, and hell have the experience.

 

Experts Advice

A small businessman was in trouble with his sales. He decided to call in an expert to give him an outsiders viewpoint. After he had gone over his plans and problems, the businessman took the sales expert to a map on the wall and showed him brightly colored pins stuck wherever he had a salesman.

Now, he asked the expert, for a starter, what is the first thing we should do?

Well, replied the expert, the first thing is to take those pins out of the map and stick them in the salesmen.

 

Smart Girl

An office manager was asking a girl applicant if she had any unusual talents. She said she had won several prizes in crossword-puzzle contests. Sounds good, the manager told her, but we want somebody who will be smart during office hours. Oh, said the girl, this was during office hours.

 

USEFUL PHRASES
SOME USEFUL PHRASES WHICH CAN BE USED ,
I. When beginning talks I.
1. Let's start talks. get down to business. 1. . .
2. What shall we begin with start with 2. ?
3. What's on the agenda today? 3. ?
4. First of all we must discuss... 4. , ...
5. We can start with... 5. ...
6. I suggest beginning with... 6. ...
7. We've carefully studied your enquiry (offer, draft contract) and would like... 7. (, ) ...
8. I've been authorized to discuss... I'm responsible for... 8. ...
9. We are to take up two (more) questions.   9. () .  
10. May I run through my check list?   10. .
   
II. When discussing the quantity of the goods II.
1. How many machines would you like to buy? 1. ?
How much ore
2. We'd like to buy 20 machines. 2. 20 .
We are planning 500 tons of ore. 500 .
3. What about the remaining 40 compressors? 3. 40 ?
   
III. When discussing dates and terms of delivery III.
1. When can you deliver the goods? 1. ?
2. What time of delivery (delivery dates) could you offer? 2. ?
3. When do you want (need) the goods? 3. () ?
4. We need (require) the goods urgently (as soon as possible). 4. () ( ).
5. Could you offer earlier delivery dates? 5. ?
6. We agree to take part deliveries. 6. .
7. We could deliver... within... of the date of... 7. ... ... ...
8. Can we have... immediately from stock? 8. ... ?
9. We can offer... from stock. 9. ( ).
for prompt delivery. .
for forward delivery. .
10. Do you want us to offer you CIF or FOB prices? 10. , ?
11. We can offer... FOB Odessa. 11. ... .
CIF New-York. -.
on CIF (FOB) terms. ().
12. Does that suit you? 12. ? ?
Is that all right with you?
acceptable to you?
13. How will delivery be made? 13. ?
14. We'll deliver the goods in three lots of 20... each at regular intervals within... 14. 20... ...
15. not later than no earlier than... 15. , ... , ...
16. We undertake to deliver the goods on time. 16. ( ).
   
IV. When changing the subject IV.
1. And another thing. 1. .
2. Let's move on to the next question. 2. .
3. What How about...? 3. ...?
4. Let's return to the question of... 4. ...
5. By the way,... 5. ,...
6. That reminds me... 6. , ...
7. If you don't mind,... 7. ,...
V. When filling "hesitation" pauses V. " "
1. Well,... 1. ,...
2. You see,... You know,... 2. ,... ,...
3. The thing (fact) is... 3. , ...
4. As a matter of fact,... In fact,... Actually,... 4. ,... ,... () ,...
5. I mean (to say)... 5. ... ( )
6. Now let me see. 6. .
7. What can I say? 7. ?
8. How shall (can) I put it? 8. ?
9. I'm not really sure how to put this. 9. , .
   
VI. When discussing terms of payment VI.
1. We would ask you to increase the advance payment to... 1. ...
2. A 10 per cent advance payment is absolutely insufficient. 2. 10% .
3. A ten per cent advance payment is our usual practice. 3. 10% - .
4. You are to open a (confirmed, irrevocable, divisible) letter of credit with (Vnesheconombank) for... 4. (, , ) () ...
5. We shall open a letter of credit as soon as we receive a notification that the goods are ready for shipment. 5. , , .
6. The letter of credit is to be valid for... days. 6. ... .
7. We would ask you to extend the period of validity of the letter of credit. 7. .
   
VII. When asking for an opinion VII. -
1. What do you think (feel) about...? 1. ?
2. Whats your What are your opinion of ? 2. ?
views on...?
thoughts about...?
3. I would be glad to know your views on.... 3.
   
VIII. When giving an opinion VIII.
1.(Personally,) I think... 1. ()
believe... ...
feel... ...
2. It seems to me... 2. ,...
3. From my point of view... 3. ,
4. In my   opinion... 4. ,
view...
5. As far as Im concerned,... 5. ,
6. The way I see it 6.
7. I for one... 7. ,
8. I'd say 8.
9. I am sure of that. 9. .
10. I am confident that... 10. , ...
11. I think it is necessary to do something. 11. -.
useful
advisable
12. That goes without saying. 12. .
   
IX. When not giving an opinion IX.
1. I really can't say. 1. .
2. I (really) don't know what to say (think). 2. () , ().
3. It's hard (difficult) to say. 3. .
4. I'd rather not discuss it. 4. .
5. Well, I don't know (really). 5. () .
6. Perhaps. May be. Could be. 6. .
   
X. When making an appointment X.
1. Let's Could we meet (again) tomorrow at... 1. () ... .
on Monday
2. Let's make an appointment for Monday, say 11 o'clock. 2. , , 11 .
3. Will it be convenient for you to come here at 5? 3. 5 ?
4. That suits me perfectly. 4. .
5. I'm afraid, that's not very convenient for me. 5. , .
6. We'll be expecting for you on Tuesday, May... at... o'clock. 6. ,... ... .
7. Could I meet you the day after tomorrow? 7. ?
8. Could you receive me one of these days? 8. ?
9. Unfortunately, I'll be busy this time tomorrow. 9. , .
10. We have an appointment for 10 o'clock. 10. 10 .
11. Please remember about Wednesday, will you? 11. , ?
12. You are coming on Thursday, aren't you? 12. , ?
13. Let's get in touch one of these days. 13. .
14. I hope to hear from you in the near future. 14. (, ) .
15. Please give me a ring tomorrow, will you? 15. , , .
   
XI. When discussing prices XI.
1. Now we can start our talks on prices. 1. .
2. Our price is acceptable to you, isnt it? 2. , ?
3. Acceptable (contract, justified, attractive, high, low, firm, established, inferior, fair, fixed, flexible, maximum, minimum, market, nominal, retail, wholesale, trade) price 3. (, , , , , , , , , , , , , , , , , )
4. The price in our offer can be (serve as) a basis for the talks. 4. () .
5. We find your prices somewhat higher (lower) as compared with those on the world market. 5. , () .
6. We request you to give (grant) us a % (per cent) discount off the price if (in case) 6. () , ( )
7. We would ask you to revise the prices (to cut them by %). 7. ( %).
8. The increase in the price can be explained by 8.
9. What documents do you use when calculating the price? 9. ?
10. The price includes packing (the cost of spares, transportation and insurance expenses). 10. ( , ).
11. If you increase the order by (to) machines we shall 11. () ,
12. If we agree to your price the transaction wont be profitable for us. 12. , .
13. Taking into account (into consideration) your request (long-standing business relations, the increase of the order) we are prepared (ready) to meet you halfway. 13. ( , ), .
14. Your prices are higher than (on the same level with) those on the world market. 14. . ( .)
15. Were glad weve settled the price problem. 15. , .
16. We can consider the price problem settled. 16. .
17. What can you say about a % discount? 17. ?
18. The price is per unit. 18. ( ).
19. We buy equipment at lower prices. 19. .
20. Were impressed by the price you quoted. 20. , , .
   
XII. To express uncertainty, doubt or hesitation XII. , ,
1. Really? Indeed? 1. ? ?
2. I dont quite understand you. 2. .
3. I cant follow you. I dont get it. 3. ().
4. I have no idea how to do it. 4. , .
5. We doubt 5. .
6. We are disappointed in you (by your decision). 6. ( ).
7. To tell the truth I have some doubts about it. 7. () , .
To be honest
8. Im not very confident (optimistic, sure) that 8. ,
9. Im very (extremely) concerned about it. 9. .
10. It gives cause for concern. 10. .
   
XIII. To express request, advice, recommendations XIII. , ,
1. Id suggest that you should do something. 1. -.
2. You should take into account 2. ()
3. Youd better stay here. 3. .
4. If you dont mind we could (wed like to) 4. , ( )
5. - Would you be so kind as to tell him about it? - Yes, certainly. By all means. 5. - . - , . .
6. Please, note 6. ,
7. We ask you to consider our comments. 7. .
8. May we have your calculations? 8. .
9. We suggest that you should (look through the catalogues) 9. ( )
   
XIV. To express disagreement, counterarguments, refusals XIV. , ,
1. Im afraid we cant accept it. 1. , .
its hardly possible. .
you are not quite right. .
that isnt fair. .
we cant agree to it. .
that is beside the point. .
it cant be helped. .
2. Im sorry, but thats impossible. 2. , .
3. I cannot agree with you. 3. .
dont agree
disagree
4. We are sorry to say no. 4. , .
5. Unfortunately we are overloaded with orders. 5. , .
6. You are not quite right here. 6. .
mistaken a little. .
7. It contradicts our usual practice. 7. .
goes against
It is not our normal practice.
8. That depends. 8. , .
9. I dont think so. 9. .
10. Sorry, we cant meet your request. 10. , .
11. Certainly not. By no means. 11. , . .
12. No, not quite. 12. , .
13. We cant accept (your prices, terms of delivery) 13. ( , )
14. We cant bear any responsibility for 14.
15. I see things rather differently. 15. - ( ).
16. I really dont see why we should 16. ,
17. Thats all very well, but 17. ,
18. I cant quite see how we could have done anything else. 18. , - .
19. I dont really understand what you mean. 19. , .
20. From our companys point of view it isnt quite justified. 20. .
21. I cant quite give you a definite answer yet. 21. .
   
XV. To express concessions XV.
1. Let it be so. 1. -.
2. We can agree only by mutual concessions. Isnt it so? 2. . ?
3. Could you meet us halfway? 3. ?
4. If you are ready to agree, then we will meet you halfway. 4. , .
   
XVI. To express agreement, confidence, approval XVI. , ,
1. We fully agree with you (to your offer). 1. ( ).
2. Quite right (correct). 2. .
3. Agreed. Settled. 3. .
4. We are all for it. 4. .
5. All right, well leave it here, shall we? 5. . , ?
6. That seems to be all. 6. (), .
7. No objections. Theres no argument then. 7. . .
8. That seems to be OK. 8. , .
to be a good idea. .
9. I cant see any reason why we shouldnt 9. ,
10. I feel quite confident (sure) of that. 10. .
11. We believe (can consider) the matter closed. 11. ( ), .
12. Well done! 12. ! !
   
XVII. When discussing guarantees XVII.
1. Well be able to agree on guarantees. 1. .
2. We guarantee faultless operation of the equipment for months from the date of shipment (delivery, putting it into operation). 2. (, ).
3. Your guarantee period is too short. Wed like it to be prolonged by (to) months. 3. . , () .
4. The guarantee doesnt apply to quick-wearing parts. 4. .
5. The equipment fully conforms to state standards. 5. .
6. The repair and replacing of defective parts during the guarantee period are at Sellers expense. 6. .
7. The damage to the goods was the fault (occurred through the fault) of the manufacturing works. 7. -.
8. Your staff must strictly observe our operation and maintenance instructions. 8. .
9. Who is responsible for the elimination of defects, faults and imperfections? 9. , ?
   
XVIII. When discussing technical characteristics XVIII.
1. Your model has excellent technical characteristics. 1. .
2. The machine is reliable in operation and easy to handle. 2. .
3. This machine-tool is of high efficiency (capacity). 3. ().
4. The quality of this model has always met our customers requirements. 4. .
5. There have never been any complaints about this model. 5. .
6. The overall dimensions of the equipment are: length width height 6. :
7. In accordance with the technical service agreement we will send our specialists to you. 7. .
   
XIX. In conclusion of the talks XIX.
1. In conclusion I would like to say (note, underline) 1. (, ),
2. Lets sum up the discussion. 2. .
3. We have had a very successful (fruitful) exchange of opinions. 3. () .
5. - Thank you, gentlemen, youve all been very helpful. - Not at all. We are glad to help. 5. - , , . - . .
6. We are very pleased to have met you. 6. , .
negotiated with you. .
done good business. .
7. It was nice meeting you. 7. .
8. Weve enjoyed ourselves very much. 8. . .
9. You must visit us again. 9. .
10. We are quite satisfied with the results of the deal (transaction). 10. .
11. The atmosphere of our talks has been friendly and businesslike. 11. .
12. KAMAZ will always welcome you. 12. .
                                                               

 

⇐ 10111213141516171819 ⇒


:

: 2015-11-05; !; : 396 |

:

:

.
==> ...

1540 - | 1519 -


© 2015-2024 lektsii.org - -

: 0.139 .