| Accounts | Records of business dealings |
| Ad | Short for advertisement |
| Advertisement | A public notice or announcement in a newspaper or magazine, or over the radio, or television, which recommends a product, service, or company |
| Advertising agency | A person or company that prepares and places advertisements in newspapers or magazines, or on radio or television |
| Agency / Agent / | A person or company that is authorized to do something specific for someone else |
| Available stock | Items ready to sell from inventory |
| Cash | Money or something that equals money, such as a check, paid at the time of buying something |
| Cash on delivery / C.O.D | Payment when goods are delivered |
| Catalog | A booklet or book which lists products and gives a brief description of them, sometimes with pictures |
| Catalog sales | Catalogs of products, which also contain prices, used by customers to send orders directly to the company |
| Chain store | One of a group of retail stores owned and managed by the same person or company, carrying similar merchandise, and guided by the same policies |
| Channel of distribution - | The way a product is sold to the customer who will use it |
| Client , | A customer, a person or company that receives the services of a professional person or company; such as an advertising agency, an accountant, etc. |
| Commission | The percentage of the charges for advertising space or air time which is paid to the advertising agency by the publication or broadcaster |
| Competitors | Companies that make or sell products that do the same thing or that look alike |
| Customer | A person or company that buys something |
| Direct selling | Selling directly to customers by a company's salespeople |
| Discount | Less than the regular price |
| Display | To show something so it is easy to see |
| Distribution | Sending or selling products or goods |
| Finished goods | Manufactured products or parts which are complete and ready for sale or use |
| Finished-goods inventory | Inventories of products that are ready to sell |
| Goods | Products |
| Image , | What people think a company or product is |
| Industry | Manufacturing business |
| Invoice - | A bill or a list of goods sent to a purchaser showing prices, amounts, shipping charges, etc. |
| Item , | Each separate thing that is part of a whole |
| Manufactured items/parts / | Parts which a company makes in its own factory that are used in its own products |
| Manufacturer's representative , | A person or company which sells products for a company without stocking them in warehouses; also called a sales representative or rep (The manufacturer's representative usually sells products of several different, no competing companies) |
| Manufacturing | Making products from raw materials |
| Market | The customers or prospects who will buy or use a product |
| Market feasibility study | A study to find out whether people will buy and use a product, how many can be sold, how it should be packed, etc. |
| Market forecast | A study to determine how much of product can be sold to customers and to prospects |
| Marketing | Includes all the different things necessary to bring and sell a product to customers |
| Market research | The study of what customers and prospects need or want from a company and its products |
| Materials | Things, products and parts are made from the substance of anything manufactured or built |
| Merchandise | Products or items that are for sale |
| Price | What something costs or is sold for |
| Price list | A printed list of products, telling how much each item costs |
| Product | Something manufactured or made which is finished and ready to sell or use |
| Product description | Words in advertising, literature, or catalogs which tell about a product |
| Product literature | Printed sheets which tell about a company`s product |
| Profit | The gain from a business, or the amount of money left when the cost of making a product is substracted from the money when it is sold |
| Raw materials | Substances from which products or parts are made |
| Retailer | A person or company which sells in small quantities directly to customers, usually in stores |
| Sales call | A visit to a customer or prospect to try to sell a product |
| Sell | To exchange an item product, or something for money or other payment |
| Services , | Things people do to help someone or another company |
| Staff ( ) | A group of people who work for a director, manager or other leader |
| Store , | A place where goods from many different manufacturers are kept for sale directly to customers who buy small quantities |
| Warehouse | A place where items are kept for delivery to customers |
| Wholesaler | A person or company that buys large number or volumes of items and sells directly to customers who use smaller amounts of the items (The wholesaler sells larger numbers of items to each customer than a retailer does and usually has a warehouse). |
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