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http://www.accel-team.com/
UNIT 10. CONFLICT
I. Lead-in
Have you ever experienced any conflict? How did you solve it?
II. Study the vocabulary
inevitable conflict [ınә'vıtbl]
airing different ideas
become apparent
unwillingness to lose face
to abandon -
a long-term cherished idea
hierarchy ['haıәrakı]-
hostility to ideas
not-invented-here syndrome ; , ,
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unproductive conflict
to resolve dispute
high level of employee protection
to dismiss troublesome employee
consultation
litigation -
sue the company for dismissal [sju:] ;
to distract from a companys normal business
labour-management conflict
strike -
go-slow
time-consuming
goodwill of a companys customers , ;
disruption -
to gain sympathy ,
compulsory -
cooling-off period
arbitration ,
supplier-customer relationship
to degenerate into conflict
endemic -
protracted legal proceeding
alternative dispute resolution (); , . ,
wrangling , , ,