, (), , . (. 4.1), , .
() () 1960- . , . :
- MRP (Material Requirements Planning) ; - ;
- MRP II (Manufacturing Resource Planning) (, , , , ); - , ;
- ERP (Enterprise Resource Planning) - -, , ; , , .
4.1
, | |
, () | |
- | - , -, - , - |
- | |
, , - - | |
() . . |
|
|
, (frontoffice), , , :
- (Benchmarking)
- (CRM - Customer Relations Management);
- - (SCM - Supply Chain Management).
, 4.4.
, , back- front-office, CSRF (Customer Synchronized Resource Planning) - . (CRM), "-" - . ERPII (Enterprise Resource and Relationship Processing) ( ERP, CRM, SCM).
PESTE (PESTE Policy, Economy, Sociology, Technology, Ecology).
, . , . , , . R , , . :
- , - ( - );
- , : , , ;
- , , ;
- .
ERP- , - .
|
|
XX . . , .
SRP . . :
- , , , , , ;
- , - , ;
- , , , ;
- , , ;
- , ;
- , ;
- , ;
- .
, , ().
. , - , . .