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Establishing goodwill and suggesting contact




1. I hope this suggestion/ information will be useful to you. , / .
2. I hope this information will prove useful to you. , .
3. I hope that this information will help you to make decisions on your order. , .
4. I look forward to hearing from you. .
5. I look forward to receiving your confirmation. .
6. I look forward to doing business with your company in the future... ...
7. Please feel free to contact me again if you have any further queries on... , , ...
8. Do contact me on 2761543 if you need further information. , 2761543, .
9. Please do not hesitate to contact me on 27615432 if I can be of further assistance. , 2761543 , .
10. We look forward to receiving your samples. .
11. If there is any further information you require, please contact us. - , , .
12. Please let me know by return if you are interested... , , ...
13. Please give me a call on 2334444 if you have any questions. , 2334444, .
14. We are looking forward to doing business with you. .
15. We hope that our favourable conditions will help you decide to place the order with us. , .
16. As prices are expected to rise, we would advise you to take advantage of this favourable order. , .
17. A trial order will convince you of the efficiency of our service. .
18. We assure you that your order will be given our prompt and careful attention. , .
19. Do not hesitate to place an order with us. , .
20. We hope that you will find our rates competitive and place your order. , .
21. We shall be glad to receive your order. .
22. We trust you will find our quotation satisfactory/ reasonable and will favour us with your order. , / .

Exercise 5. Learn the vocabulary of Unit 3.

Vocabulary

Date sell-by date
expiry date 䳿
delivery date
completion/ commencement date
to quote a delivery date
to meet a delivery date
to keep up to date on
to be up to date
To stock to stock the goods
Stock to run out of stock
to sell out/ to clear stock
stocks are depleted
to replenish stock
to be out of stock
to supply from stock
Specification according to/ as per specification
to meet the specification
Consignment/ lot a large consignment of goods
Discount quality discount, quantity discount, cash discount, trade discount , , ,
big/ large discount, generous discount, high discount, huge discount, substantial discount, low discount, special discount , , , , , ,
discount off/ on (net price) ( )
at a discount
to quote/ to grant/ to give/ to offer a discount (on orders over/ more than....) ( ...)
to qualify for discount, to get/ obtain/ to receive discount, to be entitled to discount , ,
Terms on smbs terms
fixed terms
negotiable terms ,
terms and conditions of
on equal terms with
to agree to terms, to object to terms ,
terms of delivery/ payment /
to negotiate terms, to dictate terms, to set terms , ,
under the terms of ()




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