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Explaining action taken as a consequence of the enquiry




1. We are pleased to enclose our latest catalogue, which we trust you will find useful. , .
2. We enclose for your information a brochure covering... ...
3. In compliance with your request we have pleasure in sending you in duplicate a description of our product. .
4. As requested, we attach... , ...
5. Enclosed you will find... ...
6. We are sending our latest catalogue and some samples by separate post. .
7. We regret to advise you that our catalogue is out of print. A new impression is being printed now. , , . .
8. As soon as the catalogues are available, we will send you some copies. , .
9. The type of machine to which you refer is under redesigning and therefore there are no catalogues are available. , , , .
10. I have reviewed our available stock. , .
11. We held a meeting on (date) to discuss possible solutions. (), .
12. I have checked, looked into/ investigated the possible approaches to... , ( ) ...
13. The enclosed leaflet will supply full particulars. .
14. We can forward samples of all our articles on request. .
15. I call your attention especially to item... ...

Making suggestions/ justifying recommendations/ pointing out pros and cons/ hedging

1. The best choice would be... since/ as... ..., ...
2. I highly recommend... as / due to the fact that... ..., ...
3. It would probably be more suitable because... , , , ...
4. It seems to suit you better although... , , ...
5. Perhaps you should choose... even though... , ..., ...
6. I suggest that you (should) choose... ...
7. I recommend this item since/ because... , ...
8. In view of the fact that..., I would strongly recommend..., as... , ..., ..., ...
9. Please note that our products come with a three-year warranty. , , .
10. We would also like to draw your attention to our competitive prices. .
11. We are sure that you will find our terms of payment and delivery acceptable to you. , .
12. If you wish to place an order, please use the attached order form. , , .
13. When placing your order, please indicate... , , ...
14. Please inform us by email if you intend to place an order. , , .
15. We are certain that you will find a ready sale for our high-quality products. , .




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