Thank you for your letter/fax of (date)
Thank you for your interest
In reply to your letter/fax of (date)
I will be happy to send you
Let me clarify the enclosed information.
We specialise in catering for
Please find enclosed
More information is available on our Web site.
Call or write if you have questions.
Bellow is a list of the (tours) we offer.
On page 3 of the enclosed brochure, you will see (find)
We apologize that we cannot provide
We regret that we do not have
Although I do not know the answer, I am passing along your inquiry to
We can schedule you for
Perhaps there is an alternative way
Please let me know if I can help in some other way.
We will let you know when it becomes available.
If you need any further help or information please do not hesitate to contact us.
I look forward to hearing from you.
Part 3
A letter canceling plans
Sometimes people are forced to make some changes of their plans due to some circumstances or even cancel previous agreements:
- business
- meetings
- illness
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Often customers make changes in length of staying in the hotel, dates and time of arriving, types of room etc.
