1990- . Gartner Group . MRPII (Finance Requirements Planning - FRP) (Enterprise Resource Planning - ERP). " " (Enterprise-wide Resource Planning).
ERP - () , -: , , . (, ), , . ERP - , .
ERP -. , , :
ERP - - , () , , - . ERP -.
(American Production and Inventory Control Society - APICS): " ERP - , , , , , ".
APICS: " ERP - , -, , ".
, ERP - (. 11.1). ERP - , , .
. 11.1.
1990 ERP: ERP = MRP II + FRP +DRP, FRP - , , DRP - .
ERP -:
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ERP - APS (Advanced Planning and Scheduling) - , , - .
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90- . " , " (Customer Synchronized Resource Planning - CSRP), : -, , , . MRP /MRPII/ ERP , , , CSRP - .
ERPII- , - . , . , , . .
ERP - OLAP, (Balanced Score Card) - BPM (Business Performance Management) - , [ , Intersoft Lab, www.iso.ru/cgi-bin/main]. BPM - -?
" : " (" Best Practices in Business Performance Management: Business and Technical Strategies ") (Data Warehousing Institute - DWI) 2004 . BPM -, - (. 11.2).
(-) , ( ) . ( -): , , , . , , (Customer Relationship Management - CRM), (SupplyChain Management - SCM). , , , - . - BPM -.
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. 11.2.
- . . , BPM - ( ) - . BPM - - . , .
BPM - . - . BPM - . , . - : , , , . . BPM - OLAP , .
, BPM - - . , . BPM -? , BPM - . , BPM .
. - ( ) (Key Performance Indicators - KPI). BPM, (Balanced Scorecard - BSC).
. . () KPI. .
. - . . KPI "-" OLAP.
. . . - - .
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ERP - , - , , . , , , , , ERP -. , , ERP -, .
BPM - , - , , , .
, " BPM -" : (. . ) ( , BPM ). , , BPM "" "" ERP. . 11.3 ERP BPM - [ .., .. , 2004, 5].
, ERP - BPM - Data Maps - , , ( ). , , ERP - .
. 11.3.
, BPM - ERP, :
- (Customer Relationships Management - CRM);
- (Supply Chain Management - SCM);
- (Assets Management - AM);
- (Human Resources Management - HRM);
- - , . .
, " BPM + ERP " . .
ERP-
ERP - . , , . ERP - . , , , , , - .
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ERP ( ) (, ), (, ). , ERP - .
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ERP - , MRPII ( ), :
- (Distribution Resource Planning - DRP);
- (Advanced Planning and Scheduling - APS);
(Customer Relation Management - CRM, - Sales Force Automation);
. 11.4. ERP- BAAN IV
- (Electronic Commerce - );
- (Product Data Management - PDM);
- Business Intelligence, OLAP (On-Line Analytical Processing) DSS (Decision Support Systems);
- , (Standalone Configuration Engine - SCE);
- () FRP (Finite Resource Planning).
. 11.5.
. 11.4 ERP - BAAN IV, . 11.5 ERP -.