1. You should always write the date in full (e.g., 1 April 2000 and not 1/4/00).
2. You should always put your full name (e.g., James Harcourt and not J. Harcourt) after your signature at the bottom of the letter.
3. Business letters do not need to be broken into paragraphs. It is acceptable to write them as one continuous paragraph.
4. The close and the closing paragraph are the same structural elements.
5. In a letter signed on behalf of the sender (Mr Trevor Jones) by his secretary (Natasha Parker), it is necessary to add the abbreviation cc before the name of the person on whose behalf the secretary is writing.
6. In the UK the date 3.9.16 on a letter means 9 March 2016.
7. If you are writing to Mr. Peter Wood, you will open it with Dear Mr. Peter Wood.
8. In the USA it is correct to open a letter with th salutation Gentlemen followed by a comma.
9. If you do not know whether a female correspondent is married or not, it is correct to use the title Mrs.
10. If you know only the addressees title, you open a letter with the salutation Dear Sir or Madam.
11. The abbreviation enc. means there are enclosures with the letter.
12. If you open the letter with Dear Sales Manager, you close it with Best wishes.
13. You close the letter with Yours sincerely, if you open it Dear Mr. Wood.
14. The abbreviation c.c. stands for correct carbons.
15. If a secretary signs a letter and the signature is followed by p.p. Daniel Harris, it means that the secretary is signing on behalf of Daniel Harris.
16. The term plc after a UK companys name, e.g. Hathaway plc, stands for Public Limited Corporation.
17. The term Ltd after a UK companys name means limited liability company.
18. If a letter begins with the recipient's name, e.g. Dear Mr Ross, it will close with Yours faithfully.
Ex. 3 Write the parts (their terms) of a business letter in the correct order.
1) Letter Head / Senders Address
2)
Ex. 4 Write the corresponding structural elements considering the information presented. Arrange the elements in the right order according to the business letter layout.
1. You: Helen Dullwit, travel agent
Your address: Easten Travel Agency
12, The Crescent, Manchester, BR3 5YT
Tel: 01219-84436 Fax: 01219-97760
Date: 12.9.2008
Their Address: Blacks Computers, 7 White Blvd, Bristol
2. You: Tatyana Ryshova, Purchasing Supervisor
Your Address: 39, Grashdanskaya St., 119 357 Moscow
Their Address: Ms. Alison Brown, Sales Manager, Office
Furnishings, 907
3rd Ave, New York
Date: 23.10.2008
Ex. 5 Make words from the jumbled letters and match them with the definitions below.
a. SURYO ELERCISNY
b. ERFCNEREE
c. CSRULEENO
d. EPITVAR NAD FIDNAILTCOEN
e. BOJ TELTI
1. A document enclosed with a letter.
2. Figures and /or letters written at the top of a letter to identify it.
3. The complimentary close used at the end of a letter when the addressee's name is known.
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4. The phrase written on a letter intended only to be read by the addressee.
5. The name of someone's job, e.g. Sales Manager, Chief Buyer.
Ex. 6 Write out the following addresses in the correct order.
1) Warwick House / Soundsonic Ltd / London / 57- 59 Warwick Street / SE3 1JF
2) Bente Spedition GmbH / Herr Heinz Bente / D-6000 Frankfurt 1 / Feldbergstr 30 / Chairman
3) Intercom / E-41006 Sevilla / 351 Avda Luis de Morales / Chief Accountant / Mrs S. Moreno
4) 301 Leighton Road / VHF Vehicles Ltd / London NW5 2QE / The Transport Director / Kentish Town
Ex. 7 Analyze the given letter. Make changes if necessary.
SYSTEM FURNITURE plc
Brookfield Industrial Estate
Twylord Westshire TD3 2BS
England Order 439
Tel: 0193-384 1923 Fax: 0193-2196734
Telex: 342689
Our ref: RPL/ PE Your ref:
Mr W. Drake 24 October 2013
Chairman
Bristol
Drake and Sons Engineering Co. Ltd
England, SC5 6MG
Dear Mr Drake,
Thank you very much for your order of 20 October 2016.
I enclose our latest price list and a new catalogue of our products.
I will keep you fully informed about the progress of your order.
Yours faithfully, Pauline Ellis (Miss)
Pauline Ellis Secretary
