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Now choose the most appropriate extract (A-F) to fill in each of the gaps in the text below.




(1) .. A growing number of customer enquiries and difficult media enquiries made us realise that the environment was becoming a business issue, Action was catalysed when we were asked by a leading Sunday newspaper How much tropical timber does B&Q stock?. Unable to answer the question, the obvious interpretation by the ournalist was If you don't know, you don't care. We did care and we knew that many of our staff cared and most important of all, our customers cared. (2) This is our third environmental review. The first I How Green is my Hammer? was published in I August 1993 and the second How Green is my Front Door? was published in July 1995. This report covers progress to October 1998. As the title suggests, all the reviews focus on the products we sell. (3) Many of the issues were not obvious and were only realised after considerable investigation. For example, brass door handles were made in appalling working conditions in India, solvents or Volatile Organic Compounds (VOCs) in paint contributed to atmospheric pollution and the wood was connected to deforestation. This report also tackles in far more detail than ever before sustainability and some of our ideas and thoughts on this concept.(4) Whilst B&Q has stores in the United Kingdom our fingerprint extends across the world. In the Philippines, people in coastal villages are collecting shells to make lampshades. In India, there are hundreds of looms in cottage units in which our door mats and hand knotted rugs are made. (5)

(6)In 1.997 we launched our environmental programme QUEST for stores - its success has been staggering. We also recognise that our stores have a significant impact on the local communities both during their planning and construction, but also the subsequent running of the store. This includes local community and the issues associated with the design and impact of our stores.

Vocabulary Practice

Use the correct form of the words in the box to complete the sentences below.

suit manufacture responsible profit

effective consult commit sustain

1. This particular product is not suitable for use inside the home.

2. We have found that in many countries, suppliers do not understand the importance of using natural resources that you can rather..than deplete.

3. We are Agoing to discuss the.......of the new sales policy at the meeting this afternoon.

4. The best way to reduce the environmental impact of business operations in developing countries is by helping companies there to take greater............. for managing the resources that they use.

5. When designing packaging that can be recycled, it is sometimes necessary to use the services of...................who can advise on the best ways to do this.

6. Although selling green products can help to protect the environment, it must also be............................... for the company.

7. Research shows that consumers would like to see more companies making a genuine...................to protecting the environment.

8............................... industries produce the highest levels of air pollution.

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