1
1 British Airways Check-in Information for Passengers . 59.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
_____________
2
1 on-line . 82.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
3
1 Etiquette . 88.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
|
|
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
_____________
4
1 Upselling at registration . 94.
2 10 . . 8, . 94.
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
5
1 . 68.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . : greeting people body language dress code communication
6 . 14, . 102. 15-20 .
_____________
|
|
6
1 British Airways Check-in Information for Passengers . 59.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
_____________
7
1 on-line . 82.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
8
1 Etiquette . 88.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
_____________
9
1 Upselling at registration . 94.
2 10 . . 8, . 94.
|
|
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
10
1 . 68.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
_____________
11
1 British Airways Check-in Information for Passengers . 59.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
|
|
_____________
12
1 on-line . 82.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
13
1 Etiquette . 88.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
_____________
14
1 Upselling at registration . 94.
2 10 . . 8, . 94.
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
15
1 . 68.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
|
|
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
_____________
16
1 British Airways Check-in Information for Passengers . 59.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
_____________
17
1 on-line . 82.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
18
1 Etiquette . 88.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
_____________
19
1 Upselling at registration . 94.
2 10 . . 8, . 94.
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
20
1 . 68.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
_____________
21
1 British Airways Check-in Information for Passengers . 59.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
_____________
22
1 on-line . 82.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
23
1 Etiquette . 88.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
_____________
24
1 Upselling at registration . 94.
2 10 . . 8, . 94.
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
25
1 . 68.
2 10 .
3 - . 38. , . 7, . 39. . . 110.
4 - . 44-45, 108-109. . 13, . 44 .
- . 7, . 72 . , ( ) .
5 . :
greeting people body language dress code communication
6 . 14, . 102. 15-20 .
_____________
100201 . Iwonna Dubicka, Margaret O`Keeffe, English for International Tourism Pre-Intermediate, Pearson Education Limited, 2010.
.
. , , , , .
.
, . , , , .
, , .
, , , , . , , . , , .
, .
, , . , . , , , . , . .
.
, .
()
.
. .
, .