6. ( 7.1 - 84) , . - .
:
1. XXVI . .: , 1932. 223 .
2. 7.32 81. - . . 1900 74; 01.01.82 . .: .- , 1981. 14 .
3. .. : 2
( ) / .. . .: .- .. ., 2001. 24 .
4. Turban E., McLean E., Wetherbe J. Information Technology for Management: Making for Strategic Advantage. John Wileu & Sons. Inc., 1999. 790 .
. 7.
.
8. . (, , , , ..), .
, .
, , . , . , , .
1
........................................................................................... 6
.................................................................................................... 7
I.
1.1. .............................. 9
1.2. ..... 18
1.3. ........................... 29
1.4. ()................. 34
....38
II. - ,
2.1. () - ......... 39
2.2. ................. 41
2.3. ...................................... 45
2.4. .......47
.........49
III.
3.1. ................... 50
3.2. 53
3.2.1. ................................................................................ 53
|
|
3.2.2. ............................................................. 55
3.3. 酅.57
3.3.1. ..................................................... 57
3.3.2. . ......... 61
3.4. 酅..... 62
69
IV.
4.1. . 71
4.2. .............................. 81
4.2.1 ............................................................... 81
4.2.2 .............................................. 85
4.3. ........................................................ 87
4.4. ........................................... 97
4.4.1. ......................................................... 98
4.4.2. .............................. 104
4.4.3. ............. 107
..........................114
V.
5.1. ...................................................................... 115
5.2. ..................................................... 119
5.3. ......................................................... 128
........141
VI.
6.1. ...................................................................................................... 142
6.2. ...153
...156
VII.
7.1. (Data Mining)....................... 157
7.2. ...................................................................................................... 171
.... 178
......................................................................................... 179
.......................................................................................... 182
:
1. 1..........184
2. 2......186
3. 3..188
4. 4. 190
|
. (. 1.1.).
1.1.