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[*] "" . " " , . . .
[] " " (., , 1991).
[] .: Ekman, Paul. "Telling Lies" (New York: Norton, 1985); Elgin, Suzette Haden. "Success with the Gentle Art of Verbal Self-Defense" (Englewood Cliffs, New Jersey: Prentice-Hall, 1989). P. 28-29.
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[] , .
[**] "When Bad Bosses Happen to Good People," Jane Ciabattari, "Working Woman", July 1989. P. 88-89.
[] , (Carol Tarvis) "Anger: The Misunderstood Emotion" (New York: Simon and Schuster, 1982). P. 149-150.
[] Fortune de Felice, "Negotiations or the Art of Negotiating," in I. William Zartman, ed., "The 50% Solution" (New Haven: Yale University Press, 1976). P. 56.
[] " " ( 1985 .).
[***] Andre Gide, "Le Traite du Narcisse", 1891.
[] .: William F. Whyte, Pattern for Industrial Peace (New York: Harper, 1951). P. 87-88 and 182-183.
[] - [118] , 1989 .
[] : . Hegland, "Why Teach Trial Advocacy?: An Essay on Never Ask Why," in "Humanistic Education in Law," monograph III, J. Himmelstein and H. Lesnick, eds. (New York: Columbia University School of Law, 1982). P. 69.
[****] .: Dr. Julius Segal, "Winning Life's Toughest Battles: Roots of Human Resilience" (New York: Ivy Books, 1986). P. 41.
[] .
[] , ., .: John Grinder and Richard Bandler, "Frogs into Princes" (Moab, Utah: Real People Press, 1979).
[] .: Thomas Gordon, "P.E.T.: Parent Effectiveness Training (New York: Plume, 1975). P. 115-138.
[*****] Haim G. Ginott, Between Parent and Child (New York: Avon, 1956). P. 138.
[] ( 1983.)
[] Victor Kiam, "Going for It! IImv to Succeed as an Entrepreneur" (New York: William Morrow 1986). P. 178.
[] .. "" , , 1987 .
[******] "The Little, Brown Book of ^iccdotes", Clifton Fadiman, general ed. (Boston: Little, Brown, HS5). P. 222.
[] .: James . Fn'ind, "The Acquisition Mating Dance" (Clifton, New Jersey; Prentice-Hall, 1987).
[] Al Neuharth, "Confessions of an S.O.B." (New York: Doubleday, 1989).
[] . : "Time", July 15, 1985. , .
[*******] Francois Walder, "The Negotiators" (New York: McDowell, Obolensky, 1959). P. 12.
[] Fortune de Felice, op. cit. P. 57.
[] .
[] ( 1983 .).
[********] Ackerman, op. cit.
[] : G. Dwayne Fuselier, "A practical overview of hostage negotiation, " "FBI Law Enforcement Bulletin", vol. 50, July 1981.
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[] "The Little, Brown Book of Anecdotes", op. cit. P. 129.
[] .
[*********] "The Little, Brown Book of Anecdotes", op. cit. P. 171.
[] . : Michael Doyle and David Straus, "Making Meetings Work" (New York: Playboy Press, 1976).
[] Charles W. Thayer, "Diplomat" (New York: Harper, 1959). P. 90-91.
[] Sun Tzu, "The Art of War" translated by Samuel B. Griffith (Oxford, England: Oxford University Press, 1963). P. 96.
[**********] Lee lacocca, with William Novak, "lacocca: An Autobiography" (New York: Bantam, 1984). P. 218-219.
[] Saul D. Alinsky, "Rules for Radicals" (New York: Vintage, 1972). P. 146-147.
[] Basil Liddell Hart, "Strategy" (New York: Signet, 1974). P. 357.
[] .: Graham T. Allison, "Essence of Decision" (Boston: Little, Brown, 1971, 1971), and Robert F. Kennedy, "Thirteen Days: A Memoir of the Cuban Missile Crisis" (New York: W. W. Norton, 1969).
[***********] .
[] ( ). .: Nathan Stoltzfus, "The Women's Rosenstrasse Protest in Nazi Berlin," in "Nonviolent Sanctions" (Winter 1989/90). P. 3.
[] : Vernon E. Johnson, "Intervention" (Minnc ipnlis: Johnson Institute Books, 1986).
[] Alinsky, op. cit. P. 144.
[************] Sun Tzu, op. cit. P. 79.
[] .: William L. Ury, J mnc M. Brett, and Stephen B. Goldberg, "Getting Disputes Resolvi-J" (San Francisco: Jossey-Bass, 1988).
[] Robert F. Kennedy, op. cit. P.105-106.
[] Ackerman, op. cit.
[*************] , . (8 1991 .).
[] "Little, Brown Bookof An.li'ics", op. cit., p. 360.
