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1. James . Ditworth, Production and Operations Management. Manufacturing and Nonmanufacturing, 3rd ed. (New York: Random House, 1986), pp. 11-16.

2. Joseph J. Moder, Cecil R. Phillips, and Edward W. Davis, Project Management with CPM, PERT, and Precedence Diagramming, 3rd ed. (New York Van Nostrand Reinhold, 1983), p. 3.

3. Ray Wild, Operations Management - A Policy Framework (Oxford: Pergamon Press, 1980).

4. Wickham Skinner, Manufacturing in the Corporate Strategy (New York: Wiley, 1978).

5. Robert H. Hayes and Steven . Wheelwright, Restoring Our Competitive Edge (New York: Wiley, 1984).

6. Richard J. Schonberger, World Class Manufacturing (New York Free Press, 1986), chap. 1.

7. Roben H. Hayes and Steven C. Wheelwright,, Harward Business Review. January-February, 1979.

8. C. A. Voss, Managing Manufacturing Technologies, Monograph No. 1, Operations Management Association, September 1986, pp. 3-8.

9. Roger W Schmenner, andProsper?> SloanManagementReview, Spring 1986, p. 21.

10. Everett E. Adam, Jr., and Ronald J. Ebert, Production and Operations Management: Concepts, Models, and Behavior, 3rd ed. (Englewood Cliffs, N. J.: Prentice-Hall, 1986), pp. 307-311.






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