Decision making skill навык принятия решений
Analytic skill аналитическое мастерство
administrative skill административное мастерство
Communicational skill навык общения (коммуникационный навык)
interpersonal skill (psychological skill) психологическое мастерство
Technical skill техническое мастерство
14.Read the text and do the tasks after it:
Management Skills
Effectiveness of a manager's activity depends on certain important skills. These skills can be divided into seven different categories: conceptual, decision making, analytic, administrative, communicational, interpersonal and technical.
1. A conceptual skill is the ability of a manager to see the "general picture" of an organization. Managers must understand how their duties and the duties of other managers fit together to plan their activity in a proper way and get the required results. This skill is very important for top managers because it helps them to plan “super goals” and to develop proper strategies for the whole organization.
2. A decision making skill is the ability of a manager to choose the best course of actions of two or more alternatives. A manager must decide the following:
1) What objectives and goals must be reached? 2) What strategy must be implemented? 3) What resources must be used and how must they be distributed? 4) What kind of control is needed?
In short, managers are responsible for the most important decisions which are required to carry out any organizational activity.
3. An analytic skill is the ability to determine the most important problem of many other problems and identify the causes of each problem before implementing a proper action plan. This ability is especially important for top managers because they have to solve complex problems.
4. An administrative skill is the ability of a manager to keep to the organizational rules specified for the production process within a limited budget, and coordinate the flow of information and paper work in his group and in other groups.
5. A communicational skill is the ability of manager to share his ideas and opinions with other people both orally and in writing. This skill is a decisive factor of a manager's success. Some investigations show that top managers and middle managers spend approximately 80% (percent) of their work time in communicating with each other.
6. An interpersonal skill (psychological skill) is the ability to deal effectively with other people both inside and outside the organization. It is the ability to understand the needs and motives of other people. This skill is very important for a good psychological atmosphere for successful activity in the common work in future. If interpersonal relations are good, a manager will be successful in getting a support in the development and implementation of organizational plans.
7. A technical skill is a specific competence to accomplish a task. The lower is a manager's level in the organization, the closer is his/her connection with the production process. Thus first-line managers have the closest connection with the production process. They need high technical skills to provide technical guidance for the subordinates. Top managers don't need these skills as much as first-line managers but the knowledge of the technical sphere is useful for all the managers.
13.1. Translate the words and word combinations from the text: to see the “general picture” of an organization; to get the required results; to plan “super goals”; to carry out any organizational activity; to determine a problem; to solve a problem; to implement an action plan; a limited budget; the flow of information; to share ideas with; production process; to communicate with; to be useful for.
13.2. Translate into English:
1. Мастерство человеческих отношений (психологическое мастерство) – это способность менеджеров эффективно взаимодействовать с другими людьми. 2. Это мастерство имеет большое значение для хорошей психологической атмосферы в организации. 3. Концептуальное мастерство – это способность менеджера представлять (see) «общую картину» организации. 4. Концептуальное мастерство имеет очень большое значение для высших менеджеров, потому что оно помогает им планировать и разрабатывать стратегии для организации в целом. 5. Административное мастерство – это способность менеджера исполнять организационные правила, (предписанные) для процесса производства. 6. Аналитическое мастерство особенно важно для высших менеджеров, потому что они должны решать сложные проблемы. 7. Менеджеры должны понимать, как их обязанности согласуются с обязанностями других менеджеров. 8. Менеджеры ответственны за наиболее важные решения, требуемые для выполнения любой организационной деятельности.
