Ex. 4.6.. Read the dialogue and make your own one:
At the airport.
Check-in clerk: Your ticket, sir, please.
Jeff: There you go.
Check-in clerk: Flight UA 755 to Denver, then you are going on to Aspen, on Flight RM 002?
Jeff: Thats right.
Check-in clerk: Do you have any baggage to check?
Jeff: Yes, I do. Just one piece.
Check-in clerk.: And did you pack it yourself?
Jeff: Yes, I did.
Check-in clerk: Are any of the articles on this list in your bag?
Jeff: Um No.
Check-in clerk: Would you like me to tag this bag through to Aspen? Then you wont have to pick up in Denver.
Jeff: That would be great. Thanks
Business Letter Structure.
Business Correspondence.
Letter Structure.
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| 1) ( ) | |
| (2) (3) | (2) (3) |
| (4) | |
| (5) ) | |
| (6) | |
| (7) | |
| (8) | |
| (9) | |
| (10) | |
| (11) | (11) |
| (12) | (12) |
| (13) | |
| (14) | |
| (15) | |
| (16) | |
| : Mr. Brown May, the 5th 2005. 16 Broadway New York, N.Y/ USA Dear Mr. Brown, Thank you very much for your offer to cooperate with us. We shall keep you informed as the progress of the case. Yours faithfully, Jane Jones |
| (1) Letter head (Senders address) | |
| (2) Reference (3) Date | (2) Reference (3) date |
| (4) Special mailing indications | |
| (5) Confidential | |
| (6) Inside address | |
| (7) For the attention of | |
| (8) Salutation | |
| (9) Subject (re) | |
| (10)Body of the Letter | |
| (11) Close | (11) Close |
| (12) Signature | (12) Signature |
| (13) Initials of persons in charge | |
| (14) Enclosures | |
| (15) Copies | |
| (16) Post Script (P.S.) |
, . .
UNIT V. Everyday Life and Services. Catering. Car Rent.
I. Reading
II. Skills
III. Discussions
IV. Practice
Lesson I
Exercise 5.1. Read the text and give the main idea of it in English:
. , . Charming Town House, .
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, , . Boarding Houses, Bed and Breakfast ( B & B) - , Inns. - Youth Hostels, Youth Holiday Centres, Country Guest Houses.
. (VAT - value added tax), 17,5 %. . 2 - continental breakfast ( ) - English breakfast (starter- cornflakes with milk and cream and sugar, juice and a main course eggs and bacon, tomatoes, white bread, etc.
. (Hilton, Sheraton). , .. ( ). . , .
(tips) , ( Service Charge). . , 10-15 % . .
Exercise 5.2. Read the dialogue:
- Hello, John White speaking.
- Good morning. I'd like to speak to Head of Corporate Travel.
- I 'm listening to you.
- I'm a manager of IDP's travel service.
- Can I help you?
- I would like to organize the work seminar in or near Vienna, Austria.
- There are no problems. How many participants would you like to invite?
- There would be 20 senior managers: 12 male and 8 female of the ages from 25 to 48.
- What nationality are they?
- Most of them are from America and others are German, Spanish, French, Swiss.
- There are two hotels, which I think, would be suitable for your needs: The first is Monarch Hotel (5 stars). The second is Dorfmann Hotel (4 stars).
- Ok, we are choosing the Monarch Hotel. If it can suggest us the cars from airport to hotel.
- Yes, I think it's possible. Now I need to know about time you are coming to.
- We are arriving at 5 p.m. Friday, 12 November. And we need for our conference overhead projector, flip chart, Power Point, VCR.
- How about meals: when? how many?
- We need on Friday diner. On Saturday - breakfast, lunch and dinner. And on Sunday - breakfast and lunch.
- Do your guests have any special habits?
- Yes, they have. Two participants are vegetarians. Four persons do not drink alcohol.
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One participant uses a wheelchair. Six participants are smokers.
- Ok, we will do all that you need.
- Thanks for your help. Good Bye.
- Bye.
At the Hotel.
- Good evening, sir. What can I do for you?
- Good evening. I have a room, reserved at your hotel.
- What is your name, please?
- Brown, -John Brown.
- Just a moment. Ill check. Yeah A single room with private bath and English breakfast for three nights. Is that right, sir?
- Yes, thats right.
- Just sign the register..Thank you. Here your key. Room three- o-seven, its on the third floor. The lift is over there. Ill have your things sent up. Youll find information about room services, a coffee shop and restaurants in the directory. Theres also a hairdresser, a newsstand and a boutique just to the left of the reception desk. We also have a revolving cocktail bar on the top floor, and laundry, a swimming pool, and a sauna in the basement.
- Well, I see. Thats very much. What is the time for breakfast?
- Any time between 7 and 9.30. Where are you going to have your breakfast, sir? In your room or in the restaurant?
- Id rather have it in my room.
- What time, sir?
- At 8 oclock..
- OK, anything else, sir?
- Id like to eat here this evening. When is the restaurant closing?
- At 9.30, so youve got two hours to have your dinner, sir.
- Fine, thank you. Here is your tips.
- Thanks.
Lesson II.
Ex. 5.3.. Read the text: Catering. Restaurants. Pubs.
