I. Answer the questions.
1. What is the external environment composed of?
2. What are five dimensions of the general environment?
3. What are seven elements of the task environment?
4. What are the major direct forces of an organization’s external environment?
5. How do organizations respond to customer forces in the external environment?
6. What resources do all organizations require?
7. What must an organization make to succeed?
8. Who are competitors?
9. What is an organization’s most precious internal resource?
10. In what way can indirect forces of the external environment affect managers?
11. What does the internal environment include?
12. What must be taken into account to have a complete picture of any organization?
II. Translate into Ukrainian:
to determine an organization’s success or failure, both external and internal environments, nonspecific elements, political-legal, to be associated with.
III. Translate the sentences into English.
1. Зовнішнє середовище є джерелом важливих впливів на організацію.
2. У сучасних умовах зовнішнє середовище організації змінюється дуже швидко.
3. Єдиний спосіб впоратися з швидкими змінами у середовищі – це постійний збір інформації та її обробка.
4. До факторів прямого впливу на організацію відносяться споживачі, конкуренти, постачальники, власники, законодавство, держава та профсоюзи.
5. До факторів посереднього впливу відносять стан економіки, технологічні нововведення, зміни у політичній системі суспільства, трансформацію суспільства та його культури, групові інтереси.
IV. Match the terms and definitions.
| Terms | Definitions |
| 1.Task environment 2. Board of directors 3. Organization 4. Environment | a) any structured system of roles and functional relationships designed to carry out a firm’s policies or, more precisely, the programs such policies inspire. b) those institutions or forces outside the organization that potentially affect the organization’s performance. c) people chosen by stockholders of a corporation to manage the enterprise. d) all the factors and forces external to the organization that are important to managerial decision making. |
V. Use the following word-combinations in sentences of your own.
To have different skills, to perform different roles, to exert influence, to compete for customers, to take effective moves, to offer an advantage, to provide evidence, to boost the quality of education, to keep abreast of, to enter new markets, to affect the wages.
VI. Complete the following sentences with appropriate forms of the verbs from the list ( maintain, buy, conduct, compete, perform, succeed, influence, include, pose, determine, produce, require, focus, establish).
1. The internal environment ______ day-to-day forces within the organization in which managers _____ their duties.
2. Many different forces outside and inside an organization _____ manager’s performance.
3. Customer’s decision _____ or not _____ a firm’s output directly _____ the company’s sales revenues and ultimately its survival.
4. Organizations _____ customer’s research that _____ on both present and potential customers.
5. Competitors are an organization’s opponents, the companies against which the organization _____ for customers.
6. A growing numbers of companies _____ competitor intelligence teams to obtain a specific information about a competitor.
7. An increasing number of young and future employees lack the basic knowledge and skills needed______ productive jobs.
8. Changes in the economy _____ both opportunities and problems for managers.
9. All organizations ______ resources – funds, energy, equipment, services and materials __________ a product or service that ______ in the marketplace.
VII. Make-up a dialogue to speak about the organizational environment.
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