,
. . . . . ‑ . . , , , - . . . .
. , , , , .
, , . - , , . , , .
, 30- XIX . XIX-.XX .
, , , , . , , - . , . - . (.. , .. , .. , .. ) , , . , . , .
|
|
1 The estimation of clients satisfaction with the chain supermarkets DNS
1 -
1,28 | 1,2 | ||
1,64 | 1/2 | ||
0,84 | 0,74 | ||
1,3 | 1,11 | ||
1,2 | 0,64 |
1 [ ] // - : https://my.survio.com/
2 DNS [ ] // - : http://www.dns-shop.ru/
3 ( ) [ ] // - : http://www.tadviser.ru.
4 [ ] // - : http://adindex.ru.
5 Farris, Paul W., Neil T. Bendle, Phillip E. Pfeifer, David J. Reibstein//Marketing Metrics: The Definitive Guide to Measuring Marketing Performance/Upper Saddle River, New Jersey/Pearson Education, Inc. 2010
6 .. : / .. . .: , 2013. 343 . : .