after since many
long before never
of by yet
already this morning ever
1. Have you discussed the terms of delivery_______?
2. Theyve________ discussed the terms of payment.
3. Ive_______ been_ to Kiev.
4. I havent seen the Director__________.
5. Have you_________ been to Moscow?
6. Ill have finished my work_______ 6__ oclock.
7. Jane had completed the report_______ you left.
8. How______ have__ you been here?
9. We have received your letter______ 18th November.
10. I have known Jane_____________ 1961.
11. How_____ orders have you__ received this month?
12. ____ they had finished their work, they went home.
Lexical minimum 4
Id like to know your reaction to it.
Weve carefully studied your complaints, Victor. Youre perfectly correct as to the short-delivery. Items 2. 5 and 2. 6 were lacking in the consignment of equipment we sent to you. It was overlooked by our controller. We apologize for the oversight. It wont happen again.
When will you send us these parts?
This week. By air. Well also send you some documents to facilitate customs clearance at your end.
Fine. But what about the packaging? The cover of one of the containers was badly damaged. The equipment in this container was damaged a little too.
It wasnt our fault, Victor. The equipment was packed in the required way. You should take this up with the captain of the ship.
Weve already done it, John. He believes that your packing is to blame.
I must disagree totally with him. Perhaps you should have been firmer in dealing with him.
Lets come back to this matter in a couple of days, John. Ill try to discuss it with the shipowners. But there is one more problem: the three-week delay in delivery of the equipment. We suffered some losses through this delay. Id like to remind you that according to the sanctions clause of our contract we have the right to claim compensation.
Im afraid you havent that right, Victor. This delay was caused by a strike in the Brighton port. We consider this strike to be a force majeure circumstance that had a direct effect on the execution of our liabilities. We did our best to meet the deadline.
I dont agree, John. English ports are often hit by strikes. You were able to foresee this complication. Moreover, to meet the deadline you could have delivered the equipment to another port.
We couldnt have done it owing to circumstances ^ outside our control,
If we dont reach mutual understanding, our company will have to go through arbitration procedures.
Theres no need to get aggressive, Victor. There will be a meeting of our top executives at 11 oclock where your claim will be on the agenda. Ill try to settle it and ring you back after the meeting.
All right. Im waiting for your call, John.
Bye, Victor.
At the meeting in Brighton
The next point on the agenda is the claim of TST Systems. Could you bring us up to date on this problem, John?
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Yes. There was a three-week delay in delivery of the equipment for them. They want us to pay compensation.
I dont think that their claim is well-grounded. The delay was caused by that strike at the port. They wont win if they refer their claim to arbitration. I think we should reject this claim.
Im not sure about that. Ive just spoken to Mr Klimenko, the Commercial Director of the company. Hes ignored all my remarks. Theyre ready to start taking legal action to show that theyre serious.
If they do that, well have to get our lawyers in.
I dont think its a good idea, Mr Rogers. They are going to place a large order with us next year. If we decline their claim, we may lose this order.
How much do they want us to compensate for the delay?
Approximately... pounds.
Perhaps we shall offer them half the sum.
Thats a good idea. Ill try to settle it with Mr Klimenko.
Yes. But if they disagree, well have to reject their claim... And negotiate a longer delivery time with them next year.
| complaint | , (: claim ) |
| to complain about smth | -, -; without complaint |
| short-delivery, Short shipment | , . : misdirection () ; default of payment ; delivery of substandard (wrong) goods ( , ); infringement of terms and conditions of the contract ; inadequate packing ; shortage of smth - |
| to overlook smth | 1) , - ; 1) -, -; 2) |
| oversight | 1) , ; 2) , |
| to be damaged | ; to damage 1) , ; 2) ( ); damage 1) , ; 2) , ; damages , ; to bring an action of damages against smb - ; agreed and liquidated damages |
| Fault | 1) , ; 2) , ; to findfault with smb, smth -, |
| in the required way | . : properly; proper 1) , ; 2) , ; 3) , |
| to suffer losses | , ; to suffer defeat ; loss , |
| to claim compensation | ; to claim smth (money, a penalty, etc.) from smb - (, . .) -; claim , , ; to claim ; to withdraw a claim ; to accept a claim ; to meet (to satisfy) a claim |
| to be caused by smth | -; to cause , ; cause 1) ; 2) , ; 3) ( ); causeless , |
| to foresee | ; unforeseen ; unforeseen complications (difficulties) ; unforeseen circumstances |
| to settle | (), ; 2) , ; settlement 1) ; 2) |
| well-grounded | . : justified. : unjustified, groundless; groundless (unjustified) claim |
| to meet the deadline top executives | (, . .) (, ) |
| to refer smth to smb | - -; to refer to smth (smb) 1) - (-); 2) - (-) to reject ', . ( ): to decline ; to reject (to decline) a claim (an offer, a proposal) () |
| to compensate smb for smth | () - -; to compensate smb for losses (expenses) - (); compensation for smth -; to make compensation for smth -; full (partial) compensation () |
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