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Customer




 

I need...

 

I'd like a bottle of milk, please.

 

Have you got souvenirs?

 

Do you sell stamps?

 

Where can I buy post cards?

 

Where can I get a film for my camera?

 

Where can I find newspapers?

 

Are these bottles returnable?

 

It doesn't fit me.

 

It doesn't suit me.

 

I don't like it.

 

It's too small / big / wide / tight / expensive.

 

I'm size...

 

Have you got this in another size / colour?

 

May I try this on, please?

 

Where can I try this on, please?

 

How much is it?

 

That's all.

 

Where is the cash desk / till?

 

Could I get a receipt, please?

 

Could I get a (plastic) bag, please?

 

(I'm afraid/ Sorry) I don't have any change.

 

Do you accept credit cards?

 

Shopping

 

In the Ladies' Wear Department

 

Complete the dialogue with relevant word(s) or phrases. (typical dialogue with a female customer)

 

Shop assistant: Hello, can I _____________you?

 

Customer: I _________________for a pair of jeans.

 

Shop assistant: What ________________do you take?

 

Customer: Twenty-nine.

 

Shop assistant: We have some very nice blue jeans here. They're _____________this week.

 

Customer: Well, I actually _____________black jeans.

 

Shop assistant: That's okay. We _______have them in black.

 

Customer: Where can I _______________them on?

 

Shop assistant: The ______________room is over there.

 

The customer tries the jeans on.

 

Customer: They're ______________big.

 

Shop assistant: Would you like a __________________size?

 

Customer: Yes, _________________.

 

The customer tries the jeans on.

 

Customer: These _________________rather well. But I think I look _______in them. Don't you think?

 

Shop assistant: Not at all. These jeans _______you very well.

 

Customer: Well, I think I _______a blue pair.

 

The shop assistant brings a pair of blue jeans and the customer tries the jeans on.

 

Customer: They are very ___________and I don't like blue jeans, anyway. Do you mind _______me another pair in black?

 

Shop assistant: No, not at all....

 

Quiz: Shopping

 

In the Men's Wear Department

 

Complete the dialogue. (typical dialogue with a male customer)

 

Customer: ______________I need a shirt.

 

Shop assistant: Short-sleeved or __________-sleeved?

 

Customer: Short-sleeved, please.

 

Shop assistant: What _____________do you take?

 

Customer: I __________________.

 

Shop assistant: I think you are size 40. Here is a nice checkered shirt. ________to try it on?

 

Customer: _______________, please.

 

The customer tries the shirt on.

 

Shop assistant: _____________

 

Customer: Yes, it________. Where is the cash ______?

 

Shop assistant: It's over there. I ______the shirt there for you.

 

- Excuse me, how can I get to the women's department?

- Over there, on the right, madam, just near the linen department. -

- Thank you.

- What can I do for you?

- I need gloves.

- What gloves would you like: leather or suede?

- I haven't made my choice yet. What could you advise?

- I think these suede gloves are good. And their colour is very nice.

- Thank you and the size is just mine. I'll buy them. -

 





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